Technical Hardware Analyst II

Technical Hardware Analyst II

Houston, TX 77002

M-F 7 : 30am-4 : 30pm

Contract / $35 / hr.

DESCRIPTION :

The purpose of this position is to ensure the IT and Operational Technology (OT) infrastructure (hardware, software, voice and data networks, storage, servers, mobile and wired telephony is maintained and works reliably to meet the business needs by providing day-to-day operational support for existing infrastructure services and end-user support for those services; completing moderate to complex technical assignments project-based work to promote the effective use of new and existing technology. May require a valid class 'C' Texas driver's license and compliance with the City of Houston's policy on driving.

COMPLEXITY :

Work requires the direct application of a variety of procedures, policies and / or precedents. Moderate analytic ability is required in applying guidelines, policies and precedents, and in adapting standard methods to fit facts and conditions.

IMPACT OF ACTIONS :

Errors in work could lead to significant expense and inconvenience. Work is typically performed under limited supervision with alternating periods of relative autonomy and general review. The supervisor generally plays a substantial role in setting objectives and organizing work.

SUPERVISION EXERCISED :

Direct Supervision : Involves general scheduling and review of work as a 'working supervisor' or lead person.

Indirect Supervision : No indirect reports.

CONTACTS :

Internal Contacts : Level of internal contact is primarily with professionals and supervisors. Interaction requires moderate tact and cooperation; e.g., scheduling and / or coordinating two personal calendars, resolving problems and / or obtaining necessary information.

External Contacts : Level of external contact is primarily with lower- level service representatives and vendors.

Interaction requires moderate tact and cooperation; e.g., responding to questions which require some research to provide the correct answer.

MINIMUM QUALIFICATIONS

KNOWLEDGE :

Requires an Associate’s Degree in a computer science, instrumentation or electronics discipline or the equivalent, such as certification in a technical / specialty program of up to three years in duration.

LICENSE :

Depending upon area of specialty : May require a valid class 'C' Texas driver's license and compliance with the City of Houston's policy on driving. In the Public Works and Engineering Department, may require a valid class 'C' or higher Texas Water or Wastewater Plant Operator's license

EXPERIENCE :

Two years of experience in the design, installation, operation, and / or maintenance of a computerized data communications network or industrial control system are required.

PHYSICAL EFFORT :

The position routinely requires lifting of moderately heavy items, such as typewriters or records boxes (up to 40 pounds) and / or very long periods of walking on rough surfaces on a routine basis.

WORK ENVIRONMENT :

There are occasional minor discomforts from exposure to less-than-optimal temperature and air conditions. The position may involve dealing with modestly unpleasant situations, as with occasional exposure to office chemicals and / or extensive use of a video display terminal.

PHYSICAL SKILL :

Requires the ability to make closely coordinated eye / hand movements within very fine tolerance and / or calibration demands; or the ability to make rapid closely coordinated eye / hand movements on a patterned response space within somewhat fine tolerance demands; or the ability to make coordinated eye / hand movements within fine tolerances with large equipment as an extension of the worker.

Salary : $35