What are the responsibilities and job description for the the D Hotel - Night Auditor position at Recruiting Team?
Job Title: Night Auditor
Department: Hotel
JOB SUMMARY:
Provides mandatory audits of transactions completed from that day for the Hotel Department.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Check audit work
Ensuing accuracy of guest charges
Enters and confirms all types of reservations in the system including, but not limited to, invitee and non-invitee events
Check Settlement Control
Check on no Shows
Ensure all EZ Post, Bit Pay transactions have adhered to correct procedures
Make sure all Gift Cards transactions, online, and room reservations are correctly billed
Work with guests as needed to finalize credit card disputes
Work evening, weekend and holiday work hours as required
Finalize all third-party invoices as needed
Work with Sales Department to finalize all group billing
Maintain safe, clean, and comfortable environment at all times
QUALIFICATIONS:
Must be twenty-one (21) years of age or older.
Be able to perform each essential duty satisfactorily
Knowledgeable to all Company policies and procedures, including fire and safety regulations
Knowledgeable in LMS systems
Must be able to effectively communicate in English in both written and oral forms.
Basic Math and Budgetary skills
Proficient in MS office
Excellent bookkeeping skills
EDUCATION and/or EXPERIENCE:
High school diploma or the equivalent
Previous experience and/or training
Must have or obtain all required work cards
Must possess excellent organizational skill to effectively complete necessary tasks
Must possess excellent guest service skills to effectively deal with guests
PHYSICAL, MENTAL AND WORK ENVIRONMENT:
Manual dexterity to operate job related equipment
Work is typically in an area which may be noisy and may contain secondhand smoke
Performance of job duties will require standing, walking, lifting, reaching, pushing, pulling and grasping
Tasks will include but not limited to the maintenance and care of assigned area
Constant contact with fellow Team Members and guests
DISCLAIMER:This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).