What are the responsibilities and job description for the Enterprise Applications Engineer position at recruitometry?
Enterprise Applications Engineer
About the Job :
We are seeking an Application Engineer. This person will work closely with the Enterprise Applications Manager in IT Accounting Marketing Records and other firm personnel to ensure all applications run optimally and without interruption. Good communication technical and analytical skills are required with a heavy focus on Microsoft SQL (querying reporting in SSIS and other tools maintenance documentation and upgrades) Windows Servers and Microsoft online services. Some programming knowledge would be a nice to have but expert knowledge is not required.
Essential Job Functions and Responsibilities :
- As part of team integrate update administer and support the firms management applications which include the following :
- Finance : Elite 3E Intapp (Time Risk Intake) Concur Iridium reporting and analytics
- Practicespecific tools : Aderant CompuLaw
- Marketing : Foundations
- Responsibilities within the firms application stack include :
- Performing application implementations reconfiguration upgrades and periodic maintenance.
- Administering the underlying platforms especially Microsoft SQL SSRS SSIS Active Directory and Azure AD authentication and integration and Windows Servers.
- Coordinating with other departments and stakeholders during projects and system upgrades; assessing and communicating risk factors primarily when integrated systems cause a trickledown effect.
- Participating in monthend maintenance such as : Windows updates SQL maintenance query optimization and security patching.
- Testing applications during system changes enhancements upgrades and monthly system maintenance.
- Documenting system configurations integrations backup and disaster recovery processes and other processes.
- Creating howto guides and documenting resolutions to frequently asked questions.
- Communicating and informing the department and management of project statuses issues and proposed resolutions.
- Resolving support requests / tickets escalated from the helpdesk team including end user application troubleshooting.
- Managing vendor support tickets.
- Tracking and optimizing system performance and storage utilization plan for necessary hardware or software upgrades to support system growth.
- Researching and evaluating new tools / technologies to improve the current application stack.
Knowledge Skills & Abilities :
Nonessential Functions :
Qualifications :
To succeed in this position an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and / or Experience :