What are the responsibilities and job description for the Freight Billing Auditor (Hybrid) position at Rectorseal?
The Freight Invoice Audit and Claim Specialist is responsible for ensuring the accuracy and compliance of all freight invoices, auditing carrier charges, identifying discrepancies, and managing freight claims. This role is critical in controlling transportation costs, recovering overpayments, and improving carrier performance through systematic reviews and claims processing. This opportunity will require an office presence at our Houston Spenwick facility for 1-2 days during the work week.
Key Responsibilities:
Invoice Audit:
o Review and validate all freight invoices against contracted rates, shipment details, and service levels
o Identify and resolve discrepancies, overcharges, and billing errors
o Communicate with carriers to dispute incorrect charges and ensure timely resolution
o Maintain detailed records of audits, disputes, and outcomes
Freight Claims Management:
o Evaluate and enhance existing processes
o File freight claims for loss, damage, or service failures with carriers in accordance with company policies and carrier guidelines for LTL, TL, and Parcel
o Track and monitor claim statuses to ensure timely recovery of funds
o Collaborate with internal teams (such as shipping and customer success) to gather required documentation for claims
o Analyze claim trends and work with carriers to reduce recurring issues
Reporting & Analysis:
o Prepare regular reports on freight audit results and claim recovery.
o Identify opportunities for process improvements and cost reduction.
o Provide insights and recommendations to management based on audit and claim data.
o Partner with shipping teams to identify and resolve freight cost discrepancies, ensuring shared understanding of charges.
Preferred Qualifications:
- Experience with invoice audit systems and ERP software
Minimum Qualifications:
- 2 years of experience in invoice auditing, transportation, or logistics
- Strong understanding of freight billing, transportation documentation (BOLs, PODs), and carrier contracts
- Familiarity with transportation claims laws and regulations, including the Carmack Amendment
- Proficiency in Microsoft Excel and data analysis
Competencies and Skills:
- High attention to detail and analytical skills
- Strong communication and negotiation abilities
Work Environment:
Office: While performing the duties of this job, the employee is regularly exposed to an office environment. Occasionally, the employee will be exposed to a warehouse environment and will be required to wear appropriate PPE. The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will be required to read, communicate verbally and/or in written form, remember and analyze certain information, and remember and understand certain instructions or guidelines. The employee will encounter moderate noise, typical office lighting and temperatures, and moderate interruptions. While performing the duties of this job, the employee may be required to stand, walk, sit at a computer for an extended period, and may work in a confined area. The employee is frequently required to use hands and fingers to type, touch, handle, feel, and to reach with hands and arms.
Warehouse: While performing the duties of this job, the employee is regularly exposed to a warehouse environment. While performing the duties of this job, the employee is regularly required to sit, stand, walk, and talk or hear. The employee is occasionally required to use hands and fingers to type or dial, climb or balance, stoop, kneel, crouch or crawl, and reach with hands and arms.
The employee must be able to lift and/or move up to 25 pounds. This position requires computer use. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and the ability to adjust focus.
Compensation:
RectorSeal has an effective process for assessing market data and establishing salary ranges to ensure we remain competitive. Based on your experience and market position, you are paid within the salary range. Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the CSWI Board of Directors.
Benefits:
As a CSW Industrials (NASDAQ: CSWI) subsidiary, RectorSeal offers some of the best benefits in the manufacturing industry, including Competitive Salary, Annual Bonus and Discretionary Targets, a 401(k) with dollar-for-dollar matching up to 6% and immediate vesting, an Employee Stock Ownership Plan, Health, Vision, Dental, PTO, and an award-winning Wellness Program.
About RectorSeal
Based in Houston, Texas, RectorSeal, LLC, is a wholly owned subsidiary of CSW Industrials, Inc. [NASDAQ: CSWI] and a leading provider of quality solutions for the professional trades serving the heating, ventilation, and air conditioning (HVAC/R), plumbing, electrical, and construction markets. For more information about RectorSeal’s innovative products and brands that increase efficiency and improve reliability, please visit www.RectorSeal.com.
RectorSeal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
‘Rectorseal does not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.’
