What are the responsibilities and job description for the Dispatcher position at Recycle Support, LLC?
Position Summary:
We are seeking a proactive and detail-oriented dispatcher to join our team. The dispatcher will oversee the dispatch of tow trucks for junk car removal services from diverse locations. This role demands strong communication skills, exceptional organizational capabilities, and a commitment to maintaining operational efficiency.
Key Responsibilities:
- Dispatch Operations: Coordinate and prioritize tow truck dispatches for junk car pickups, ensuring timely and efficient service delivery.
- Customer Interaction: Professionally manage customer inquiries and requests, gathering essential details such as location and vehicle information.
- Driver Coordination: Maintain regular communication with tow truck drivers, providing job specifics and navigation guidance.
- Route Optimization: Strategically plan and optimize routes to minimize travel time and fuel consumption.
- Record Management: Accurately document service requests, job progress, and customer details in the dispatch system for reporting and future reference.
- Vehicle Tracking: Utilize GPS and tracking software to monitor tow truck locations in real-time and address any operational delays promptly.
- Documentation: Ensure completion and filing of all necessary paperwork, including release forms and receipts.
Qualifications:
- High school diploma or equivalent.
- Strong verbal and written communication skills; fluency in English required.
- Exceptional organizational and multitasking abilities.
- Ability to thrive in a dynamic, fast-paced environment and make quick, sound decisions.
- Resilient mindset with effective problem-solving capabilities.
- Availability to work weekends and holidays as part of rotational shifts.
Our hours of operation are from 7:00am to 3:00pm & 3:00pm to 11:00pm or until the last unit is picked up; which could run into finishing up the second shift around 1:00am, Monday through Saturday. This role works nights and Saturdays on an alternating schedule. Competitive pay and overtime available.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- Paid time off
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability
Work Location: In person
Salary : $17