What are the responsibilities and job description for the AUTOMOTIVE PRODUCT AND TECHNOLOGY SPECIALIST position at Red Bank Volvo?
Job Summary
We are seeking a dedicated Tech savvy Product & Technology Specialist to join our dynamic team. The ideal candidate will have a strong background in general vehicle technology and great customer service skills. As a Technology & Product Specialist, you will play a crucial role in helping customers set up their new vehicles and helping previous customers that need refreshing on our technically advanced vehicles.
Duties
- Assist customers with product & technology inquiries and provide recommendations based on their needs.
- Utilize phone etiquette to engage with customers effectively.
- Help with road tests, dealer swaps and lot management. And general dealer maintenance.
- Collaborate with team members to achieve and enhance overall customer satisfaction.
- Support sales management initiatives by participating in training sessions and sharing best practices.
- Assisting and pairing phones, going navigation and general technology questions for sales and service.
Experience
- Proven experience in retail sales or a similar customer-facing role is preferred.
- General experience in automotive technology.
- Strong phone etiquette skills for effective communication with customers.
- Excellent customer service skills with the ability to build rapport with clients.
Join us as a Technology & Product Specialist and contribute to our mission of delivering an outstanding dealership experience while fostering lasting relationships with our customers.
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Expected hours: No more than 45 per week
Benefits:
- 401(k)
- 401(k) 2% match
- Dental insurance
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid time off
- Paid training
License/Certification:
- clean and valid drivers license (Required)
Ability to Commute:
- Red Bank, NJ 07701 (Required)
Work Location: In person
Salary : $16 - $19