What are the responsibilities and job description for the Customer Service Representative position at Red Barn Veterinary Hospital?
Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. We are a privately owned, well established, veterinary hospital looking looking to grow our team! In this role you will be the face of the clinic and the first point of contact for our clients. Your ability to communicate effectively and resolve issues will play a crucial role in enhancing customer satisfaction and loyalty. If you have a passion for helping others, veterinary medicine, and possess strong customer service skills, we encourage you to apply!
Responsibilities
- Respond promptly to customer inquiries via phone, email, or chat, ensuring a high level of service.
- Provide accurate information regarding products and services to assist customers in making informed decisions.
- Handle customer complaints with empathy and professionalism, striving for resolution in a timely manner.
- Maintain detailed records of customer interactions and transactions in our computerized system.
Applicants are encouraged to submit a cover letter with your resume. Customer service experience required! Pay will be based on experience level.
Job Type: Full-time
Pay: $13.00 - $17.00 per hour
Shift:
- Day shift
Work Location: In person
Salary : $13 - $17
