Housekeeping Manager, April 2025

HERE AT RED CANYON LODGE, we strive to be the premier lodging resort in the Flaming Gorge Area. Our property was first established in the 1930’s and now boasts 21 cabins, a full service restaurant, gift shop, stables with guided horseback rides and many more amenities to make your adventure memorable!

Our goal is to build a team of qualified associates who share the same passion and goals that we do at Red Canyon.

Professionalism, comradery, integrity, and accountability are all values that are essential for all associates joining our team.

OVERVIEW

While working as our Housekeeper Manager at Red Canyon, you will be a keypoint in ensuring our cabins and guest spaces stay in peak condition. You will be the first and critical associate on-site in all of our guest spaces while utilizing your keen eye for detail. Our cabins are all hand-made and were constructed to offer our guests the best views and experiences while making memories with their families at Red Canyon.

DUTIES & RESPONSIBILITIES

• Manage the booking calendar through ThinkReservations closely with our management team and fellow team members to ensure cabins are cleaned, sanitized, and stocked in a timely manner to accommodate guest bookings.
• Responsible for message response daily from 6:30am - 10 am including guests needs through think reservations, google voice, and gift shop interactions.
• Responsible for responding to all Housekeeping related guest feedback and reviews. Our housekeeping manager will lead by taking the initiative to ensure guest experience and satisfaction are executed at a high level.
• Ensure all cabin amenities are provided for guests including add on packages, getting a daily firewood count, and providing other daily amenities for all guests in house.
• Anticipate all RCL guests who are staying over are provided with exceptional service and amenities in a timely and efficient manner.
• Provide additional amenities while company executes corporate events such as room decoration and personalization, gift bags, and assisting with private adventure bookings.
• Create systems and instructions to ensure all cleaning is done in an efficient manner.
• Be diligent and consistent with all cabins to ensure guests are met with a great first impression of our spaces.
• Familiarize yourself with all chemicals and products option used at Red Canyon and ensure you feel safe and confident in proper usage and training associates of products use and on our materials.
• Take ownership of the housekeeping room including ensuring all cleaning products and storage areas remain organized, stocked and labeled to accommodate ease of usage for all associates.
• Commute safely via golf-cart throughout the property while the cart is loading for maximum efficiency.
• Work with fellow team members to ensure all bedding remains clean and hair free including ensuring comforters, throw blankets, and throw pillows remain clean and completely stain free.
• As a leader at RCL, teamwork and comradery is an integral part of our culture. Our housekeeping manager will be responsible for all training and teaching of their department while inspiring our team to perform at a high standard
• Housekeeping Manager will be responsible for all interviewing and hiring of department
• Housekeeping Manager will be responsible for creating and maintaining department schedules including staff and time management, requested time off, cabin departures/arrivals etc.
• Manage cabin fixtures keeping all shelving, baseboards, walls, mantels etc. dust free at all times
• Ensure all kitchen ware and bathroom toiletries remain stocked and ready for use
• Manage daily tasks including laundry rotation and folding while restocking bulk supplies
• Ensure cabins remain pest and bug free on a daily basis
• Ensure cabins remain in safe and working order by being attentive to details and communicating any irregularities on property with fellow housekeeping team, maintenance and management. Communicate any repairs, reorders, and replacements that are needed

QUALIFICATIONS

• Due to our remote location, we require all associates to have their own reliable vehicle
• All our positions require our associates to be physically able including lifting up to 40 pounds, standing for extended periods of time, walking long distances on rough grounds, as well as navigating both the lodge staircase and cabin stairs daily.
• Able to commit to season dates and regulations regarding employment.
• As we are seasonally based, all holidays and special events could be mandatory for associates. Time off requests must be submitted a month in advance for any requests longer than two consecutive work days. Time off is encouraged for our staff to familiarize themselves with the area.
• Ease of conversation skills while interacting with guests and can share familiarity of Red Canyon with confidence.
• Strong teamwork and communication skills with fellow associates
• Diligent and efficient at time management and punctual for shifts.
• Basic knowledge and experience in guest services and customer service.
• Flexibility regarding positions and duties including ability to solve problems and adapt to circumstances.

COMPENSATION $17 - 20, opportunities for advancement are offered within the company during the season based on performance and management feedback

BENEFITS FROM RED CANYON LODGE

Spend your Summer working and adventuring in one of the most desired regions in Eastern Utah. Surrounded by Ponderosa Pines, our property features two lakes with free fishing, paddleboard and other equipment rentals, hiking/biking trails and horseback rides. In addition, you will receive 25% off our on-site restaurant and gift shop. Housing is available to select candidates.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 30 – 45 per week

Shift:

• Day shift
• Morning shift

Work Location: In person

Salary : $17 - $20