What are the responsibilities and job description for the District Manager position at Red-D-Arc?
Reporting to the Vice President, the incumbent has the responsibility to lead, direct, and motivate all Branch, Administrative, Operating and Sales associates within the District to achieve the highest safety standards, top line growth, EBITDA performance, and operational excellence. The incumbent is responsible to execute on plans and strategies designed to meet and exceed customer needs. The incumbent has full P&L responsibility for their branches / territory.
Essential Functions
Maintains a safe working environment by following Airgas / Red-D-Arc’s health and safety guidelines.
Responsible for ensuring a safe environment at all RDA facilities. Ensure that all branch personnel are working towards zero injuries, incidents and accidents with regard to safety.
Manage and coach the sales force, including Inside Sales support, in the development of the business plan allowing the District to achieve or exceed the budgeted sales numbers.
The DM may have direct responsibility for key customer accounts.
Manage and coach the Operations team.
Manage branch assets to ensure rent ready effectiveness.
Optimize profit margins through execution of plans and strategies communicated from Company Management. Maintain operation expenses in line with Gross Profit goals, customer service, and growth plans.
Review monthly all P&L reports. Update the RVP regarding substantial variances on Actual versus Budgeted revenue and expenses (positive as well as negative).
Execute on plans to realize the strategic pricing targets.
Evaluate and approve all pricing discount structuring.
Collaborate and direct the National Account manager on opportunities within the district.
Work with or direct all aspects of collections attempts to maintain company targets on DSO.
Use the SGI-2 CRM system to :
Initiate & drive marketing campaigns within the District.
Assign target accounts to the sales team and monitor their progress with the same.
Follow up and support all aspects of new customer growth.
Conduct regular (minimum of quarterly) territory reviews with each sales rep.
Oversee recruiting within the district.
Assist branch managers along with human resources with mentoring and documenting deficiencies with underperforming staff.
Oversee and collaborate with Human Resources on all disciplinary actions within a managed district.
Ensure branch managers are completing the annual review process.
Ensure effective collaboration, teamwork, and communication throughout the District.
Performs other related duties as required.
Competency Statements
Action Oriented : Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
Building Effective Teams : Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
Change Agent : Ability to adapt approach and demeanor in real time to match the shifting demands of different situations
Decision Quality : Ability to make sound decisions in the absence of complete information. Relies on a mixture of analysis, wisdom, experience and judgment. Considers all relevant factors and uses appropriate decision-making criteria and principles. Recognizes when a quick 80% solution will suffice.
Develops Talent : Developing people to meet both their career goals and the organization's goals
Drives Engagement : Creating a climate where people are motivated to do their best to help the organization achieve its objectives
Financial Acumen : Interpreting and applying understanding of key financial indicators to make better business decisions
Leveraging Diversity : Fosters in inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the business
Managed Conflict : Building strong customer relationships and delivering customer-centric solutions
Managing Performance : Ensures that the work of those under their supervision supports and furthers the goals and objectives of the business. Creates a climate where people are motivated to do their best to help the organization achieve its objectives. Instill accountability and give guidance, learning opportunities and exposure.
Project Management : Knowing the most effective and efficient processes to get things done with a focus on continuous Improvement
Safety & Personal Ownership : Protect own health and safety as well as that of others report unsafe situations and make others aware of possible risks take into account safety in daily work
Education
Bachelor's degree, College Diploma, or equivalent experience in a job related discipline preferred. Related experience will be taken into consideration.
Experience
Three to five years of sales or sales management experience in a business-to-business sales environment, a Branch or Plant leadership role, or comparable experience within the distribution industry.
Greater than five years working in welding or related industry.
Outside sales experience in either an industrial equipment rental or a welding equipment sales or rental environment.
Working knowledge of welding applications and equipment is strongly desirable.
Skills and Abilities
Attention to detail and solid organizational skills
Ability to multi-task and work independently with little supervision
Ability to work in a fast-paced team environment
Ability to work on multiple projects, meets deadlines, and creatively solves problems
Adaptable to set and prioritize work with varying exceptions
Ability to work with a wide variety of people with different personalities and backgrounds
Good knowledge of welding processes and equipment
Ability to work independently and under pressure to meet deadlines.
Excellent organizational, written and oral communication, listening and presentation skills.
Exceptional public speaking and negotiating skills.
Self-starter, self-motivated, sense of urgency, well organized, ability to achieve goals, ability to focus and pay attention to detail.
Ability to make sound business decisions
Ability to effectively present information and respond to questions from groups in a business setting.
Strong computer skills including Microsoft Office products.
Communicates with clarity, verbally in one on one or group situations, and over the telephone
Communicates well in writing by composing clear documents
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