What are the responsibilities and job description for the Customer Support and Scheduling- Grow with us! position at Red Dog's Roofing?
Take customer care to the next level and make a positive difference at a company that values their employees!
Apply your customer service experience, along with your great attitude, and we will provide the training for you to be successful in lead generation, sales, and/or marketing!
Opportunity for growth within the department, or potentially move into another department and role. Learn sales and other valuable skills that will help you advance at Red Dog’s Roofing.
The department and company is growing, and for the right candidate there is an opportunity to grow with a great team!
Receive expert training and mentorship to grow personally and professionally.
Help people in your community, by helping them protect their homes.
If these goals are important to you, apply today to join our team at Red Dog’s Roofing!
Benefits & Perks
- Paid time off
- Paid company holidays
- Insurance Benefits (Medical, Dental, Vision)
- Mentorship
- Essential industry
Overview
Join our Customer Care / Call Center team, and provide a great first impression to our customers by being their initial point of contact.
Help people by getting them started on the first steps in the home improvement process, assisting people to protect their homes and families.
Responsibilities include:
- Answering phone calls
- Completing outbound phone calls
- Inside sales opportunities
- Scheduling appointments
- Entering data in our CRM software
- Assisting customers with questions and concerns
- Completing customer surveys
Our team is currently seeking someone motivated to learn and excel for our Call Center position. Prior customer service experience is necessary, and a sales mindset even better.
Requirements
- Strong communication skills
- This individual must be honest, trustworthy, enthusiastic, and a great team player!
- Must have a positive attitude and a desire to work hard and exceed expectations.
- Must successfully complete a background check
Preferred but not required
- Phone center experience
- Scheduling and appointment setting experience
- CRM software or other database software experience
The right candidate must work well in a fast paced environment, and remain organized. This individual must have a positive attitude and be a team player. Having great written and verbal communication skills with the ability to create a positive experience for customers is required.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $17 - $19
