Architect - NA Telco Services

About The Job The Red Hat Telco Services Consulting Services team is seeking an Architect to join us in North America. In this role, you will earn the trust and confidence of customers’ engineering, development, and operations teams through in-person and remote interactions by aligning their requirements and use cases to the functional capabilities of our solutions. You'll play a critical role in bringing together cross-functional teams from Red Hat's product, product engineering, support, professional services, and sales teams to meet the needs of our most demanding customers. As an Architect, you will serve as a customer advocate with these organizations to deliver the right solutions and to ensure that these solutions are implemented and supported innovatively and reliably. This remote work position will travel to customer sites, and applicants can be located anywhere in the United States or Canada near a primary airport. What You Will Do ● Collaborate with project and customer team members to meet timelines and goals ● Contribute to project documentation and diagrams, including quality assurance (QA) and ticket and bug management ● Mentor and share knowledge with customers ● Work directly with senior associates and telecommunication clients, understanding their industry-specific needs, to guide the adoption of automation techniques and DevOps processes to improve the cloud life cycle, including infrastructure and application uptime, availability, and time-to-market ● Analyze client business requirements and translate them into specific technology, system, and application designs to ensure the architecture aligns with the client's long-term business goals ● Lead the architecture design activities and sessions, ensuring that various systems and technologies are integrated to meet the end customer's requirements ● Design and advocate for solutions using cloud technologies, robust design principles, multiple integration points, and automation and orchestration methods What You Will Bring • 5-8 years in a related technology position, e.g., sales, consulting, operations, development, etc • 4 years of experience with Public Cloud and Linux technologies • 4 years of experience with telecommunications technologies and networking infrastructure • 2 years of experience with automation frameworks and tools like Puppet, Chef, Salt, or Red Hat Ansible Automation Platform • 2 years of experience with Red Hat OpenShift Container Platform, ACM, ACS, Quay, Ceph, or Kubernetes • Thorough knowledge of network functions virtualization (NFV), network acceleration such as DPDK and SRIOV, zero-touch provisioning (ZTP), cloud software-defined networking (SDN) or storage disciplines, and DevOps models and technologies • Experience with storage systems like FiberChannel (and/or FCOE), iSCSI, NFS, or other Software Defined Storage technologies • Extensive experience with Red Hat Enterprise Linux (RHEL) administration and design • Virtualization platforms utilizing KVM, QEMU, OpenStack, OpenShift Virtualization, and VMware • Experience with AppDev automation and pipelines. Technology like Jenkins, Tekton, ArgoCD, etc • Experience with networking technologies including VLANs, routing protocols, 4/5G, IPAM solutions, and Load Balancers. Technology like Infoblox TCPWave, F5, etc. • Experience in designing and delivering implementations using various public and private cloud infrastructure technologies and providers • Interest and knowledge in AI/ML technologies and recent developments • Admin-level familiarity with vSphere, RHV, Nutanix, or OpenStack • VMware infrastructure, including ESX, Vcenter, [S/DV]Switches/NSX, Datastores, vSAN, vVols, vRealize, SRM, Backup software • Advanced level with VMware VM foundational technologies for networks ([S/DV]Switches/NSX) and storage (Datastores, vSAN, vVols) • Knowledge of common Add-Ons or third-party tools, including Aria/vRealize Suite, SRM, Backup software, and Performance tools) • Experience with technologies including OpenStack, Red Hat Virtualization, Microsoft Hyper-V, Amazon Web Services, and Microsoft Azure a plus • Experience in the Telecommunications Industry #LI-REMOTE #LI-AL2 The salary range for this position is $116,270.00 - $191,840.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40 countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. We’re the world’s leading provider of enterprise open source solutions—including Linux, cloud, container, and Kubernetes. We deliver hardened solutions that make it easier for enterprises to work across platforms and environments, from the core datacenter to the network edge. At Red Hat, our commitment to open source extends beyond technology into virtually everything we do. We collaborate and share ideas, create inclusive communities, and welcome diverse perspectives from all Red Hatters, no matter their role. It’s what makes us who we are. Some of the most knowledgeable and passionate people in the technology industry work here. Whether we’re building software, championing our products, or training new associates, we’re collaborating openly to make a difference in the world of open source and beyond.

Salary : $116,270 - $191,840