What are the responsibilities and job description for the Senior Program Manager - Red Hat Commercial Services position at Red Hat?
About The Job
The Red Hat Commercial Services organization is looking a Senior Program Manager to join us remotely in the U.S. In this role, you will lead and lead and oversee complex, cross-functional technical projects and programs. As a Senior Program Manager, you will facilitate the integration of Red Hat's offerings in top enterprise services clients and service provider alliances. The management of IT and software consulting projects using traditional methodologies and lean change management requires strong organizational skills, strategic thinking abilities, and change management expertise. Applicants must reside within a U.S. continental time zone.
Key Responsibilities
Pay Transparency
Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40 countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Benefits
Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.
The Red Hat Commercial Services organization is looking a Senior Program Manager to join us remotely in the U.S. In this role, you will lead and lead and oversee complex, cross-functional technical projects and programs. As a Senior Program Manager, you will facilitate the integration of Red Hat's offerings in top enterprise services clients and service provider alliances. The management of IT and software consulting projects using traditional methodologies and lean change management requires strong organizational skills, strategic thinking abilities, and change management expertise. Applicants must reside within a U.S. continental time zone.
Key Responsibilities
- Overseeing projects from initiation to completion, ensuring timely and budget-conscious delivery
- Coordinating multidisciplinary teams to meet deadlines and budgetary constraints
- Regularly engaging with customer and internal senior leadership stakeholders
- Tackling complex problems, analyzing factors, and applying sound judgment for problem-solving
- Collaborating with multiple teams and locations across Red Hat's expanding Commercial Services organization
- Design and lead cross-functional team meetings from support, finance, sales, resource management, and other stakeholders
- Develop, effectively present, and communicate content
- Coordinate and manage the delivery of consulting services for assigned projects and/or programs
- Understand and manage customer expectations for value outcomes and success criteria
- Coordinate with the Resource Management Office to manage project staffing requirements
- Support accounting activities such as project forecasting, timecard reconciliation, burn reporting, and other financial impacts to project
- Assist internal Operations in procuring subcontractors when needed
- Coach and mentor junior-level project and program managers
- Maintain professionalism when problem-solving and resolving issues
- Develop a foundational knowledge of Red Hat's technologies and awareness of emerging Red Hat technologies
- 10 years of relevant program and project management experience
- Knowledge of specific industry program management, project management and technical delivery methodologies like those based on the Project Management Institute, system and software development, product development, or Agile frameworks such as scrum
- Proven experience working as a project and program manager, leading customer-facing IT consulting projects and change initiatives
- Ability to affect, inspect, and adapt company culture
- Demonstrated ability to motivate the project team and individual contributors and mediate conflicts
- Experience using various project management and agile tools, frameworks, and methodologies
- Excellent customer-facing and internal communication skills
- Exceptional written and verbal communication skills, inclusive of the ability to communicate and integrate with executive level customer personas
- Solid organizational skills and attention to detail; ability to handle multiple priorities
- Bachelor's degree in a related field or equivalent experience
- Ability to travel frequently to work alongside customers and visit customer sites
- Scrum master, lean, product management, and project management certifications and Computer Science training are a plus
Pay Transparency
Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40 countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Benefits
- Comprehensive medical, dental, and vision coverage
- Flexible Spending Account - healthcare and dependent care
- Health Savings Account - high deductible medical plan
- Retirement 401(k) with employer match
- Paid time off and holidays
- Paid parental leave plans for all new parents
- Leave benefits including disability, paid family medical leave, and paid military leave
- Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.
Salary : $116,270 - $191,840
