What are the responsibilities and job description for the Gaming Technician position at Red Hawk Casino?
• Handles floor repair and proper preventative maintenance of all slot machines, including cleaning machines, overhauls, etc.
• Handles the repair, overhaul, and proper preventative maintenance of all electrical and mechanical slot machines in accordance with gaming regulations.
• Handles the initial set-up and checkout of new slot machines.
• Assists the Gaming Technician Supervisor in the breakdown, relocation and reset up of relocated machines and stands.
• Assists floor people in verifying jackpots and fills as needed when system is down (manual mode).
• Assists in ensuring machine integrity when jackpots occur and at other times requested by Operations management.
• Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and regulations, as well as property internal controls, policies and procedures.
• Brings disputes and unusual guest activities to the attention of the shift manager.
• Promotes positive guest relations through prompt, courteous and efficient service.
• Performs all other duties as assigned.
QUALIFICATION REQUIREMENTS
• High school diploma or GED preferred.
• Electronics degree preferred.
• Must be able to frequently lift and/or move up to 100 pounds.
• Must be at least 21 years of age.
