What are the responsibilities and job description for the Laundry Attendant position at Red Hawk Resort + Casino?
DUTIES AND RESPONSIBILITIES
- Adheres to all departmental and property policies and procedures regarding guest service standards.
- Responsible for providing a constant supply of clean linens for the entire hotel.
- May be responsible for cleaning hotel guests’ personal items.
- Ensures work area is neat and orderly
- Sorts, washes, dries, folds, and stores linens according to established procedures.
- Sweeps and cleans work area and cleans/mops restrooms.
- Performs routine maintenance on the laundry equipment, such as cleaning dryer traps and greasing flat ironer.
- Maintains production output according to level of room occupancy.
- Assists vendors who, as part of their service, perform inspections and tests of cleaning agents and operations.
- Counts and processes reclaimed items.
- Weighs and counts all received linen.
- Keeps accurate records of delivered and received linen counts from all receiving departments; maintains daily worksheets.
- Maintains strict confidentiality in all company matters
- Delivers quality products, and service that meets the guest needs
- Works in a clean, sanitary, safe, and organized manner abiding by all health and safety regulations
- Maintains a professional appearance and acts as a role model according to the established grooming and appearance policy.
- Stay informed on department and property knowledge and promotions
- Performs all other duties as assigned.
QUALIFICATION REQUIREMENTS
- Previous casino/hotel industry experience preferred but not required.
- High school diploma or general education degree (GED) preferred but not required
- Must present a well-groomed appearance
- Must perform duties with a sense of urgency
- Must be able to work as a team with other employees
- Six months of previous cleaning and laundry experience preferred.
- Must have effective written and verbal communication skills
- Basic understanding of computerized systems.
- Ability to effectively and efficiently move around work area.
- Ability to use all equipment associated with the position
- Ability to inspect laundry items, maintain inventory control and perform all associated recordkeeping.
- Must have ability to stand and/or walk for up to 8 hours per shift.
- Requires the ability to twist and lift up to 50 pounds, and push/pull loads of up to 100 pounds, so as to be able to load, wash, and store laundry items.
- Ability to sustain a high level of confidentiality and professionalism.
- Ability to maintain a high level of energy.
- Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
- Highly organized and detail oriented
- Applicants should possess exceptions interpersonal and communication skills
- Must be at least 21 years of age.
