What are the responsibilities and job description for the Floor Supervisor/Pit Manager D/R position at Red Hawk Resort + Casino?
• Enforces performance standards, policies and procedures relating to all table games, ensuring compliance with the Gaming Commission regulations.
• Checks bankroll from previous shift to ensure accuracy; assists Pit Manager in physical count of bankroll at shift change.
• Observes game, players, and dealers, to ensure accuracy of the game and game protection.
• Ensures that all games move at an appropriate pace.
• Promotes positive guests relations providing a good gaming experience by answering questions, resolving disputes, locating beverage servers, comping, etc.
• Assists in training and evaluating of subordinate team members in a fair and equitable manner.
• Encourages rated play and tracks players, noting buy-ins, length of play, win/loss and average bet.
• Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations, as well as internal controls, policies and procedures.
• Understands pit accounting procedures and administrative tasks, i.e., fills, credits, marker transactions and responsibilities.
• Performs all other duties as assigned.
QUALIFICATION REQUIREMENTS
• High school diploma or GED or equivalent experience required.
• Minimum of two years of experience in table games supervision preferred.
• Must be at least 21 years of age
