What are the responsibilities and job description for the Customer Service Representative position at Red Hawk?
DUTIES AND RESPONSIBILITIES
Provide excellent customer service. Example : If two employees are on duty and only one is running a cash register while the other performs stocking or cleaning duties, all such work should be set aside if more than two customers line up at the register in operation; the second register should be opened immediately in order to provide fast and friendly service to the customer.
- Complete all shift duties as assigned.
- All employees are expected to safeguard the company's assets unless their own physical safety, or that of co-workers or customers, may be jeopardized :
- Follow company policies regarding cash control, proper safe operation.
- Follow correct vendor check-in procedures.
- Complete all end of shift paperwork.
- Pay immediate attention to any spill or other hazardous condition.
- Other duties may be assigned from time to time by the Store Manager.
QUALIFICATION REQUIREMENTS
Performance Indicators :
