What are the responsibilities and job description for the Bartender/MOD position at Red Herring Concepts?
Benefits:
- Opportunities for advancement and professional development
- Positive and supportive work environment
- Accrued paid time off
- Anniversary bonus
- Referral bonus opportunities
- Meal discounts for employees
- Flexible schedule
- 401(k)
- Dental insurance
- Employee discounts
- Health insurance
Job Summary: Bartenders are responsible for creating and serving alcoholic and non-alcoholic beverages, engaging with bar guests in a friendly and professional manner that builds regular business, and overseeing the operations of the restaurant in the absence of the Bar Manager. Bartenders must be capable of working as a part of a team, maintaining a clean workspace, completing sidework as assigned, adhere to all safety standards, and attend any required meetings and trainings.
Responsibilities:
As a Bartender:
- Create and serve a variety of alcoholic and non-alcoholic beverages to guests in accordance with recipes and presentation standards.
- Engage with guests in a friendly and professional manner, providing recommendations and personalized service to enhance their experience.
- Maintain cleanliness and organization of the bar area, including stocking supplies, cleaning equipment, and ensuring compliance with health and safety regulations.
- Prepare garnishes, syrups, and other ingredients for cocktails, ensuring freshness and quality at all times.
- Process payments accurately and efficiently, handling cash and credit card transactions, and maintaining and organized and accurate cash drawer.
- Stay informed about current beverage trends, new products, and promotions to provide guests with up-to-date information and recommendations.
- Collaborate with the kitchen and serving staff to ensure smooth service and timely delivery of food and beverages to guests.
- Adhere to responsible alcohol service practices, including monitoring guest alcohol consumption and preventing underage drinking.
- Assist with opening and closing duties, including setting up and breaking down the bar area, cleaning glassware, and restocking supplies.
- Monitor the dining area and anticipate guest needs, addressing any concerns or requests promptly and courteously.
- Collaborate with other team members to uphold standards of cleanliness, organization, and guest satisfaction throughout the restaurant.
- Stay informed about restaurant policies, procedures, events, and promotions to provide accurate information to guests.
- Assist with administrative tasks such as answering phone calls and taking reservations.
- Adhere to all company policies, including uniform standards, attendance, and punctuality.
As a Manager on Duty:
- Assume responsibility for the overall operation of the restaurant during designated shifts, ensuring adherence to company policies, procedures, and standards.
- Supervise and support front-of-house and back-of-house staff, providing guidance, feedback, and assistance as needed to maintain high standards of service.
- Handle guest inquiries, complaints, and feedback with professionalism and empathy, revolving issues promptly and effectively, and escalating to the General Manager or Assistant General Manager as needed.
- Monitor restaurant flow, including seating arrangements, wait times, and service flow, and adjust as necessary to optimize guest satisfaction.
- Conduct pre-shift meetings to communicate daily specials, promotions, and service expectations to staff, fostering a cohesive and motivated team environment.
- Manage reservations and table assignments, ensuring efficient use of available tables and timely accommodation of guest requests.
- Ensure compliance with health, safety, and sanitation regulations, conducting regular inspections and implementing corrective measures as needed.
Requirements:
- Previous experience as a bartender in a high-volume restaurant or bar setting.
- Strong knowledge of cocktail recipes, mixology techniques, and beverage service standards.
- Leadership and supervisory experience, with the ability to effectively manage and motivate a team.
- Obtain and maintain a valid State Alcohol Certificate through Responsible Beverage Service Training Nebraska. You must present evidence of a valid certificate before or on your first day of employment.
- Obtain and maintain a valid City Alcohol Permit through Responsible Beverage Service Training Nebraska. You must present evidence of a valid permit before or on your first day of employment.
- Obtain and maintain a valid Food Handler’s Permit through the Lincoln Lancaster County Health Department. You must present evidence of a valid permit before or on your first day of employment.
- Excellent interpersonal and communication skills, with a friendly and welcoming demeanor.
- Ability and passion to provide outstanding customer service in a fast-paced environment.
- Strong attention to detail and ability to multitask effectively and efficiently.
- Basic math skills for processing payments and handling cash for takeout orders.
- Ability to remain calm and composed under pressure, with a positive attitude and a commitment to providing exceptional service.
- Ability to work collaboratively as part of a team.
- Flexibility to work evenings, weekends, and holidays as needed.
- Ability to see, hear, stand, walk, lift and carry various items for prolonged periods of time.
- Must be at least 21 years of age and have legal authorization to work in the United States.
Salary : $10
