What are the responsibilities and job description for the Assistant General Manager position at Red Letter Hospitality?
Benefits:
Are you a professionally minded hospitality employee looking to join a great team in the hospitality industry? Red Letter Hospitality, the premiere hospitality leader in Erie and the surrounding area, is seeking a passionate, dynamic, and energetic Operations Manager for its The Cork 1794 restaurant. This unique establishment located in the West Erie Plaza opened in 2014 and immediately set the standard for both cuisine and comfort in the Erie area.
The Assistant General Manager is responsible for assisting in the day-to-day operation and management of the restaurant and bar. This person will be responsible for supervising front-of-house staff and reporting to the General Manager. The Assistant General Manager will understand and exemplify the Red Letter Hospitality mission, vision, and values at all times and ultimately ensuring the staff is highly engaged and capable of providing an “inspired hospitality” experience to all guests.
Responsibilities:
Requirements:
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
Are you a professionally minded hospitality employee looking to join a great team in the hospitality industry? Red Letter Hospitality, the premiere hospitality leader in Erie and the surrounding area, is seeking a passionate, dynamic, and energetic Operations Manager for its The Cork 1794 restaurant. This unique establishment located in the West Erie Plaza opened in 2014 and immediately set the standard for both cuisine and comfort in the Erie area.
The Assistant General Manager is responsible for assisting in the day-to-day operation and management of the restaurant and bar. This person will be responsible for supervising front-of-house staff and reporting to the General Manager. The Assistant General Manager will understand and exemplify the Red Letter Hospitality mission, vision, and values at all times and ultimately ensuring the staff is highly engaged and capable of providing an “inspired hospitality” experience to all guests.
Responsibilities:
- Manage a team of front-of-house staff including scheduling, training, and general supervision
- Oversee that all opening and closing duties are completed correctly and that cleanliness and maintenance are maintained
- Responsible for the correct operation of the POS systems
- Balancing of all daily and nightly cash drawers and POS systems
- Training and developing servers, bartenders, host, all FOH positions
- Inventory and maintenance for front of house items and those used within the establishment as well as letting Chef know when to order supplies
- Enforce and monitor all health, safety, and sanitation standards in their area
- Handle guest complaints according to provided guidelines
- Must be able to assist in ensuring all systems are functioning at optimal levels to ensure entry, receiving, and inventory control.
- Monitoring operations, resolving issues, and implementing policies and regulations
- Ensuring high-quality service, effective cost management, and guest satisfaction.
- Must be able to update and track daily reports as assigned by the General Manager
- Assist with vendor partnerships to ensure all professional relationships optimize costs and meet expectations with respect to service and the bottom line of the business
- Work with the General Manager and Marketing Director on new marketing concepts and ideas and to make sure all campaigns are executed effectively and in a timely manner
- Will report to and will receive other responsibilities as assigned by the General Manager
Requirements:
- High School Diploma/GED
- Able to work 50 hours a week
- 4 years of Management experience
- 1 year of beverage ordering and inventory management preferred
- Must have a strong financial understanding and proven ability to successfully interpret and manage P/L
- A strong knowledge of wine and spirits
- Strong communication skills
- Microsoft Proficient
