Demo

General Manager

Red Lion Hotel Columbia Center
Kennewick, WA Full Time
POSTED ON 1/3/2025
AVAILABLE BEFORE 3/2/2025

What knowledge, skills and abilities do I need to have? (the must-haves)

· Oversee operations of the Hotel

· Manage required expenses to be inline with Hotel goals.

· Submit quarterly plans and actions for operations of the property.

· Develop management and staff programs to increase guest satisfaction.

· Conduct weekly staff meetings.

· Maintain product and service standards.

· Approve promotions and local advertising.

· Encourage Essential Principles of Service throughout hotel

· Support the Ignite Mission

· Aid department managers with procedures, service standards, goal setting and

daily duties.

· Participate in appropriate industry related community and State organizations.

· Represent the hotel in public speaking forums.

· Inspect guest rooms, public access areas, and grounds for cleanliness and

appearance.

· May at times be needed to serve as a Transportation Agent to facilitate

transportation needs of guests (or supplies) in lieu of a dedicated Transportation

Agent at the hotel, if applicable.

· Other duties as assigned or as needed to create Signature Moments for our

guests.

· Review, comply with, and promote the company’s Affirmative Action Plans for minorities, women, veterans and persons with disabilities.

What are the essential functions?

· Thorough knowledge of computer systems: i.e. MS Excel, Word, PowerPoint,

and electronic scheduling and e-mail systems.

· There are times when you may have to deal with an unhappy person; you do

need to know how to deal professionally, courteously and tactfully with the public

and coworkers.

· Demonstrated ability to multi-task and prioritize well to meet deadlines

· Behaves with integrity, honesty and is open with guests and fellow associates.

· Develops effective working relationship with fellow associates, managers, outside

representatives and agencies.

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

  • Health insurance
  • Paid time off

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • On call
  • Weekends as needed

Education:

  • High school or equivalent (Preferred)

Experience:

  • Hotel management: 2 years (Preferred)
  • Hospitality: 3 years (Preferred)

Ability to Relocate:

  • Kennewick, WA 99336: Relocate before starting work (Required)

Work Location: In person

Salary : $70,000

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