What are the responsibilities and job description for the Server position at Red Lion Hotels?
Here’s a job description for a restaurant server:
Job Title: Restaurant Server
Position Summary:
We are seeking an energetic and customer-oriented Server to join our team at Loso Bistro. As a Server, you will be responsible for providing excellent service to our guests, ensuring they have a memorable dining experience. You will interact with guests to take orders, recommend menu items, serve food and drinks, and maintain a clean and organized work area. The ideal candidate will have a passion for great service, a friendly attitude, and the ability to multitask effectively in a fast-paced environment.
Key Responsibilities:
- Greet guests warmly and escort them to their tables.
- Present menus and explain specials or new menu items.
- Take food and drink orders accurately and efficiently.
- Communicate orders with the kitchen and bar staff.
- Serve food and beverages to guests in a timely manner.
- Check on guests regularly to ensure satisfaction and offer additional items.
- Handle payments, process transactions, and return change or credit cards.
- Ensure the cleanliness of the dining area and keep service stations organized.
- Assist with clearing and resetting tables after guests depart.
- Adhere to all safety, sanitation, and food handling policies.
- Collaborate with team members to ensure smooth operations during busy periods.
- Provide outstanding customer service, handle guest complaints professionally, and resolve issues when necessary.
- Maintain knowledge of the menu, including ingredients, preparation methods, and dietary restrictions.
Qualifications:
- Previous experience as a server or in a customer service role is preferred but not required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, high-pressure environment.
- Strong attention to detail and the ability to multitask.
- Friendly, positive attitude with a passion for providing outstanding customer service.
- Must be able to stand, walk, and carry heavy trays for extended periods of time.
- Availability to work flexible hours, including nights, weekends, and holidays.
- Food handler certification (if required by local regulations).
Benefits:
- [Health insurance options, if applicable]
- Employee discounts
- Flexible scheduling
- Opportunities for career growth and advancement
Job Types: Full-time, Part-time
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
