What are the responsibilities and job description for the Full Time Front Desk Agent position at Red Lion Inn & Suites Deschutes River Bend?
Join the Team at Red Lion in Bend, OR!
Position: Full-Time Front Desk Agent Location: Bend, OR Pay Rate: $16-18/hour (Depending on Experience)
Are you someone who loves interacting with people and providing exceptional service? Do you enjoy working in a dynamic and friendly environment? If so, we’d love to have you join our team at Red Lion in Bend, OR!
About the Role: As a Front Desk Agent, you will be the face of Red Lion, creating a warm and welcoming atmosphere for our guests. You’ll handle check-ins and check-outs, assist with reservations, answer guest inquiries, and ensure that all special requests are noted and fulfilled. This role is perfect for someone who enjoys multi-tasking and solving problems on the go.
What You’ll Do:
- Greet, register, and assign rooms to guests efficiently and courteously
- Obtain guest identification and credit approval as per hotel policy
- Answer telephones promptly and courteously, route calls, and confirm reservations
- Provide information about hotel services, local attractions, and travel information
- Handle guest complaints and resolve problems in a professional and timely manner
- Post charges, compute bills, collect payments, and make change for guests
- Manage guest mail and messages according to established procedures
- Maintain a neat and organized work area and ensure a safe working environment
- Foster a positive working relationship with all departments and comply with company policies
Why You’ll Love This Job:
- Opportunity to meet and interact with people from all over the world
- Be part of a supportive and friendly team
- Competitive pay rate with opportunities for growth
What We’re Looking For:
- High school diploma or GED
- Previous customer service experience preferred
- Ability to handle multiple tasks and work in a fast-paced environment
- Strong communication and problem-solving skills
- Basic math and computer skills
- Professional demeanor and a positive attitude
Physical Requirements:
- Occasionally required to stand, walk, use hands to handle or feel, and talk or hear
- Must occasionally lift and/or move up to 25 pounds
If you’re excited about this opportunity and want to bring your skills and enthusiasm to our team, we’d love to hear from you! Apply today and help us create memorable experiences for our guests at Red Lion in Bend, OR.
How to Apply: Send your resume outlining your experience and why you’re a great fit for this position. We look forward to welcoming you to our team!
Join us and be a part of something special at Red Lion in Bend, OR!
**We are an equal opportunity employer, and all qualified applicants will be considered for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
Ability to Commute:
- Bend, OR 97703 (Required)
Ability to Relocate:
- Bend, OR 97703: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18