What are the responsibilities and job description for the Food and Beverage Captain position at Red Lion Pocatello?
Company Overview
Red Lion Pocatello is a full-service hotel featuring a convention center, dedicated to providing exceptional hospitality and dining experiences to our guests. We pride ourselves on our commitment to quality service and creating memorable moments for every visitor.
Summary
We are seeking a dynamic and experienced Food & Beverage Captain to lead and oversee all aspects of our food and beverage operations, including a full-service restaurant, bar, and banquet/event space. This leadership role requires a hands-on manager with a passion for hospitality, an eye for detail, and a proven track record of driving service excellence and profitability.
Key Responsibilities:
Operational Leadership
- Oversee daily operations of the restaurant, bar, and banquet events.
- Ensure consistent, high-quality food and beverage service across all outlets.
- Monitor and maintain cleanliness, organization, and safety standards in all food and beverage areas.
- Coordinate closely with the kitchen and culinary team to ensure smooth service and exceptional guest experiences.
Banquets & Events
- Work with sales/events team to plan and execute private events, banquets, and group functions.
- Manage banquet staff schedules, setup, service, and breakdown of events.
- Ensure proper staffing and equipment are in place for all events
Team Management
- Recruit, train, supervise, and evaluate F&B staff, including servers, bartenders, banquet staff, and supervisors.
- Promote a culture of teamwork, hospitality, accountability, and professionalism.
- Create and manage staff schedules to ensure appropriate coverage and labor control.
Financial & Administrative
- Monitor and manage food and beverage budgets, cost controls, and inventory.
- Analyze sales and performance metrics to identify opportunities for improvement.
- Ensure compliance with health, safety, and alcohol regulations.
- Maintain vendor relationships and oversee beverages, and supplies.
Guest Experience
- Respond to guest feedback and resolve complaints with professionalism and urgency.
- Continuously look for ways to elevate service and enhance the overall dining and event experience.
Job Type: Full-time
Pay: From $14.00 per hour
Shift:
- Evening shift
- Morning shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Pocatello, ID 83201 (Required)
Ability to Relocate:
- Pocatello, ID 83201: Relocate before starting work (Required)
Work Location: In person
Salary : $14
