What are the responsibilities and job description for the Customer Experience Ambassador position at Red Lobster?
At Red Lobster, we're looking for a skilled Customer Experience Ambassador to join our team. This role is a great opportunity to work in a fast-paced environment where you'll be responsible for providing exceptional guest experiences.
About the Role
This position involves greeting every guest with a smile and making them feel welcome. You'll accurately quote wait times and manage reservations, ensuring that our guests have a seamless dining experience.
As a Customer Experience Ambassador, you'll cater to guests by providing special experiences and escorting them to their table. Your focus will be on providing a warm farewell and inviting guests to return. You'll also focus on your team and guests, always putting their needs first.
Key Responsibilities
- Welcome every guest with a smile and make them feel welcome
- Accurately quote wait times and manage reservations
- Cater to guests by providing special experiences
- Escort guests to their table and provide a seamless experience
- Provide a warm farewell and invitation to return
About Red Lobster
We're a leading casual dining restaurant chain known for our delicious seafood dishes. Our mission is to provide high-quality food and exceptional service to our guests.
Estimated Salary
$40,000 - $60,000 per year, depending on experience and location.
Salary : $40,000 - $60,000
