What are the responsibilities and job description for the Customer Service Ambassador position at Red Lobster?
Red Lobster is seeking a Customer Service Ambassador to join our team. As a key member of our staff, you will be responsible for ensuring every guest has a seamless dining experience from the moment they walk in the door until they leave.
About Red Lobster
We are a leader in the casual dining industry, serving high-quality seafood and American classics in a welcoming atmosphere. Our goal is to provide exceptional service and create memorable experiences for our guests.
Job Responsibilities
Your primary responsibility as a Customer Service Ambassador will be to welcome and greet every guest with a smile, making them feel valued and appreciated. You will also be responsible for:
- Accurately quoting wait times and managing reservations to ensure a smooth and efficient experience for our guests.
- Catering to guests by providing special experiences that exceed their expectations.
- Escorting guests to their table and providing a seamless experience throughout their visit.
- Providing a warm farewell and invitation to return, ensuring every guest leaves feeling satisfied and eager to come back.
Requirements and Qualifications
To succeed in this role, you must possess excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and have a strong focus on delivering exceptional customer service. You should also be able to multitask, prioritize tasks, and maintain a clean and safe working environment.
Compensation and Benefits
The estimated salary for this position is $ $12-$15 per hour, depending on experience and qualifications. We offer a range of benefits, including health insurance, paid time off, and opportunities for career advancement.
Why Work at Red Lobster?
We are committed to creating a positive and inclusive work environment where our employees can thrive. As a Customer Service Ambassador, you will have the opportunity to develop your skills, build meaningful relationships with colleagues and guests, and contribute to the success of our restaurant.
Salary : $12 - $15
