What are the responsibilities and job description for the Guest Experience Coordinator position at Red Lobster?
To Go Specialist Role Summary
As a valued member of our team, the To Go Specialist is responsible for crafting memorable guest experiences through attentive service and innovative food and drink suggestions. Primary duties involve taking orders with precision, skillfully preparing and assembling food and beverage items, and seamlessly managing transactions to guarantee exceptional customer satisfaction.
Key Performance Indicators:
- Consistently deliver exceptional guest service by building rapport with customers and making thoughtful food and drink recommendations
- Ensure order accuracy by taking meticulous orders and efficiently assembling prepared food and beverage items
- Maintain a high level of customer satisfaction by adeptly managing transactions and addressing any concerns promptly
Required Skills and Qualities:
- Outstanding communication and interpersonal skills, enabling effective collaboration with colleagues and guests
- Ability to thrive in a fast-paced environment with a high level of efficiency and accuracy
- Basic math skills and precision when handling financial transactions
What We Offer:
- A competitive hourly rate ranging from $12 to $15 per hour
- The opportunity to join a dynamic, supportive team environment that fosters growth and development
Compensation: $12-$15/hour
Salary : $12 - $15
