What are the responsibilities and job description for the Retail Supervisor – Red Mountain Outfitters position at Red Mountain Resort?
Overview
Red Mountain Resort, nestled in the breathtaking red rock canyons of Southern Utah, offers guests a premier wellness and adventure experience. Red Mountain Outfitters, the resort’s retail store, provides carefully curated activewear, wellness products, outdoor gear, and unique gifts that reflect the spirit of the resort and its surroundings.
Job Summary:
The Retail Supervisor at Red Mountain Outfitters is responsible for overseeing the daily operations of the retail boutique, supporting guest satisfaction, supervising staff, and maintaining a visually appealing and organized store environment. This role combines customer service excellence with retail operational expertise, ensuring guests enjoy a seamless shopping experience that enhances their resort stay.
Job Specifications:
Onsite: Red Mountain ResortShift & Schedule Availability: Year-Round / Full-Time Pay Rate: $19 – $22/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Why Join Us:
- Resort Retail Environment: Work in a serene, wellness-focused setting with like-minded professionals
- Perks & Benefits: Comprehensive Health Insurance, Paid time off, employee dining room, wellness incentives, and discounts on retail and resort services
- Growth Opportunities: Opportunities to develop leadership and merchandising skills in the resort and hospitality retail space
Responsibilities
- Oversee the daily operation of Red Mountain Outfitters, ensuring exceptional guest service and smooth transactions
- Supervise and assist with training, scheduling, and mentoring retail associates
- Maintain the visual merchandising standards, including displays, signage, cleanliness, and stock presentation
- Process sales accurately using the POS system and handle returns or exchanges in line with resort policy
- Track and manage inventory, restocking needs, and special orders
- Support the buying and receiving process, including unpacking merchandise and preparing new product launches
- Assist with store opening and closing procedures, including cash handling and reporting
Qualifications
- Minimum of 2 years of retail experience, preferably in a boutique or resort setting
- Strong customer service skills with a passion for wellness, outdoor adventure, or fitness lifestyle brands
- Prior supervisory or team lead experience preferred
- Proficient with POS systems, inventory management, and basic merchandising
- Strong organizational and communication skills
- Flexible availability including weekends, holidays, and peak resort seasons
- Ability to stand for extended periods and lift up to 30 lbs
Salary : $19 - $22
