What are the responsibilities and job description for the Host/Cashier position at Red Oak Restaurant?
Job Summary
We are seeking a friendly and efficient Host/Cashier to join our dynamic team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role involves managing guest relations, handling transactions, and supporting the overall operations of our restaurant. If you have a passion for hospitality and enjoy working in a fast-paced environment, we want to hear from you!
Responsibilities
- Greet guests warmly upon arrival and guide them to their tables.
- Manage reservations and waitlists efficiently to optimize seating.
- Provide accurate information about menu items and specials.
- Process customer orders using the POS system.
- Handle cash and credit transactions accurately while maintaining a balanced cash drawer.
- Address guest inquiries and concerns promptly to ensure satisfaction.
- Maintain cleanliness and organization of the front-of-house area.
- Collaborate with kitchen staff and servers to ensure smooth service flow.
- Uphold high standards of guest services in line with our hospitality values.
Experience
- Previous experience in customer service or guest relations is preferred.
- Familiarity with food service operations is a plus.
- Proficiency in using POS systems, particularly Aloha POS, is advantageous.
- Strong phone etiquette and communication skills are essential.
- Ability to work well under pressure while maintaining attention to detail.
- A positive attitude and willingness to help team members as needed.
Job Types: Full-time, Part-time
Pay: $15.50 - $18.00 per hour
Expected hours: 28 – 40 per week
Benefits:
- Flexible schedule
Shift:
- Day shift
- Evening shift
Application Question(s):
- Since we are open 7 days a week, I would like to know if you have any scheduling restraints that you may have? Are you available to work days/nights? During the week and/or weekends?
Ability to Commute:
- Binghamton, NY 13905 (Required)
Work Location: In person
Salary : $16 - $18