What are the responsibilities and job description for the Manager position at Red Owl Coffee Company - Macon, GA?
About Red Owl Coffee Company:
Red Owl Coffee Company is a vibrant and bustling coffeehouse dedicated to providing exceptional coffee experiences. Our mission is to create a welcoming atmosphere where customers can enjoy high-quality coffee beverages and delicious snacks while connecting with their community. We are committed to excellence in every aspect of our operation, from sourcing the finest beans to delivering outstanding customer service.
Job Description:
We are seeking a dynamic and motivated Manager to join our team at Red Owl Coffee Company. The ideal candidate will be a hardworking individual with excellent communication skills, a passion for coffee, and a knack for leadership. As the Manager, you will play a crucial role in ensuring the smooth operation of our coffeehouse while maintaining our commitment to quality and customer satisfaction.
Responsibilities:
- Serve as a barista, preparing and serving high-quality coffee beverages and snacks to customers.
- Maintain quality control standards to ensure consistency and excellence in every cup.
- Schedule, hire, train, and motivate employees to deliver exceptional service and uphold brand standards.
- Conduct regular performance evaluations and provide constructive feedback to staff members.
- Manage inventory and ordering to ensure adequate stock levels and minimize waste.
- Set and meet daily, weekly, and monthly goals and deadlines to drive business success.
- Foster a positive work environment where teamwork, creativity, and customer satisfaction thrive.
- Adhere to health and safety regulations, including ServSafe certification.
- Handle customer inquiries, comments, and complaints in a professional and timely manner.
- Collaborate with senior management to develop and implement strategies for business growth and improvement.
Requirements:
- Previous experience in the coffee industry is preferred.
- Demonstrated leadership skills and ability to motivate and inspire a team.
- Excellent communication and interpersonal skills.
- ServSafe certification is preferred.
- Strong organizational skills and attention to detail.
- Ability to work in a fast-paced environment and multitask effectively.
- Previous management experience is preferred but not required.
- Outgoing personality with a passion for delivering exceptional customer experiences.
- Flexibility to work evenings, weekends, and holidays as needed.
Typical Weekly Work Schedule: Mon-7am-2pm, Tues- 7am -12pm & 4-6pm, Thur 7am-2pm, Fri- 6am-2pm, SAT 7am-2pm (OFF ON WEDNESDAYS & SUNDAYS)
If you are a dedicated and enthusiastic individual who is passionate about coffee and thrives in a dynamic environment, we encourage you to apply for the Manager position at Red Owl Coffee Company. Join us in our mission to create memorable moments and foster connections through the love of coffee.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- 8 hour shift
Application Question(s):
- How would you define success in your role as a Red Owl Coffee manager, and what specific results or achievements would you aim for in your first six months?
Work Location: In person
Salary : $18 - $20