What are the responsibilities and job description for the Receptionist Front Desk position at Red River ENT?
Job Description
Job Description
Benefits :About the Role :
We are seeking a friendly and organized Receptionist to join our team at Red River ENT in Alexandria, LA. As the first point of contact for our patients, you will play a crucial role in providing excellent customer service and ensuring the smooth operation of our front desk.
Responsibilities :
- Greet and check in patients upon arrival
- Answer and direct phone calls in a professional manner
- Schedule appointments and update patient information in the system
- Verify insurance coverage and collect co-pays
- Assist with administrative tasks as needed
- Previous experience in a medical office or customer service role
- Excellent communication and interpersonal skills
- Proficiency in using office equipment and computer systems
- Ability to multitask and prioritize in a fast-paced environment
- Professional and courteous demeanor at all times
Requirements :
About Us :
Red River ENT has been serving the Alexandria community for over 20 years, providing comprehensive ear, nose, and throat care. Our dedicated team is committed to delivering exceptional patient experiences, and we offer a supportive and collaborative work environment for our employees.
