(Westbrook) Staff Duty Chief

Position Summary

Chief performs all aspects of the Staff Duty responsibilities in the Mobilization and Deployment. Oversees Staff Duty Assistants and all drivers’ hours worked, shifts worked, and duties performed. Perform a variety of clerical and secretarial tasks/duties.

Essential Functions of the Position

• Receive and Processes Red Cross messages.
• Provides receptionist services, answers phone, and takes messages, fax and scan.
• Maintains Staff Duty Journal DA Form 1594
• Performs as the operator before, during, and after operation checks and services.
• Greets and welcomes all military personnel arriving at the Staff Duty customer desk.
• Coordinates transportation services for individuals and or groups, up to and including unit level.
• Provides driver services (when required) for Mobilization and Deployment personnel utilizing the passenger vans.
• Answers general questions about Fort Bliss and the El Paso surrounding area.
• Coordinates family services information, to include billeting inquiries, directions, and facilities
• Assists with baggage claim information and procedures at EPIA.
• Keeps control of vehicle credit cards and Radios.
• Reports any work-related injuries & submits proper reports.
• Keeps weekly and yearly statistics that will be used for AAR’s.
• Evaluate and consolidate information from various sources under short deadlines.
• Signs out for vehicles assigned to Staff Duty along with push to talk radios assigned to staff duty drivers.
• Ensure accountability of equipment and operation of the MaD Day Room (Ft. Bliss Only).
• Ensure accountability of equipment and operation of the Soldier Network resource center and classroom (Ft. Bliss Only)
• Will require having flexed hours to accommodate for mission requirements to include weekends and Holidays.

Physical Demands

• Required to walk, stand, sit, and move about the property for long periods of time.
• Ability to lift and/or move up to 50 pounds.

Required Qualifications and Expectations

• High school diploma/GED or equivalent.
• 2-3 years of administrative, customer service or office experience.
• Requires basic knowledge of various office software packages.
• Ability to follow oral or written instructions in English.
• Ability to speak, read, write, and understand English.
• Preferred Prior Military E-5 and above.
• General Military knowledge desired.
• Receptionist experience desired.

Work Environment

• Indoor/Outdoor; exposure to external environmental conditions possible.
• Noise level can range from minimal to intense.
• Must be able to obtain and maintain CAC access, to include network access.
• Valid Driver's License and ability to maintain post driving privileges.
• Prior experience working with/for the US Military, a plus.
• Ability to speak, read, write, and understand English.

Security Requirements

• Must be a US Citizen.
• Must be able to pass a National Criminal Background Check.

Job Type: Full-time

Pay: $21.26 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Must be a US Citizen.

Work Location: In person

Salary : $21