What are the responsibilities and job description for the Support Coordinator position at Red Rock Center for Independence?
Position Summary:
The Red Rock Center for Independence (RRCI) is seeking compassionate, detail-oriented, and dedicated Support Coordinator to provide case management and support coordination services to people with disabilities throughout Utah. This is a commission-based, independent contractor position serving clients on the Department of Services for People with Disabilities (DSPD) waivers. Coordinators ensure that services are person-centered, goal-oriented, and compliant with state and federal guidelines.
Key Responsibilities:- Provide comprehensive case management for individuals with disabilities on DSPD Medicaid waivers.
- Collaborate with individuals, families, providers, and interdisciplinary teams to develop and maintain Person-Centered Support Plans (PCSPs).
- Monitor and document service delivery, progress toward goals, and individual satisfaction.
- Conduct regular in-person and virtual visits as required by DSPD guidelines.
- Ensure services are delivered in accordance with the individual’s PCSP, waiver requirements, and state policies.
- Advocate for individuals' needs and coordinate access to community resources and supports.
- Maintain accurate and timely documentation, billing, and communication logs.
- Participate in required trainings and stay current on DSPD policies and procedures.
- Bachelor’s degree in Social Work, Psychology, Human Services, Special Education, or a related field.
- At least one year of experience in case management or working with people with disabilities preferred.
- Strong understanding of person-centered planning, Medicaid waiver programs, and DSPD services is a plus.
- Ability to manage a caseload of up to 40 individuals with varying levels of support needs.
- Self-motivated, organized, and able to work independently as a 1099 contractor.
- Excellent interpersonal, communication, and documentation skills.
- Must pass a background check and complete required DSPD certification and training.
- Reliable transportation and willingness to travel for in-person visits across assigned regions.
The position comes with a $7,000 signing bonus and is a commission-based independent contractor position. Compensation is based on the number of individuals supported and services delivered. Support Coordinators are responsible for their own taxes, insurance, and business expenses.
About Red Rock Center for Independence:Red Rock Center for Independence (RRCI) is a nonprofit organization based in Southern Utah, dedicated to empowering people with disabilities to live independently and participate fully in their communities. We are proud to partner with the Utah Department of Services for People with Disabilities to provide high-quality, person-centered support coordination.
