What are the responsibilities and job description for the Admissions Counselor position at Red Rocks Community College?
Red Rocks Community College exemplifies extraordinary. We are dedicated to our Vision and Mission, which promote student achievement, staff empowerment, and community engagement. We live our values: Integrity, Collaboration, Learning, Inclusiveness, and Communication.
RRCC seeks applicants who understand and have first-hand experience working with diverse populations, which may include but are not limited to, historically marginalized populations such as people of color, LGBTQ community members, veterans, first generation graduates, and people with disabilities.
Summary of Position
This Admissions Counselor provides administrative and program support for admissions and recruitment. Administrative support includes processing documents, responding to inquiries, troubleshooting student registration issues, and directing students to other appropriate college departments. The Admissions Counselor is also responsible for working in the RRCC call center answering calls from prospective students, students, faculty, staff, and community members. Recruitment activities include substantial face-to-face and one-to-one contact with diverse individuals. This position is responsible for conducting outreach efforts in the Red Rocks Community College service area, primarily the Denver metro area, providing families and prospective students with accurate and timely information, and helping throughout the admissions process.
The Admissions office is open Monday through Thursday, 8:00 am to 6:00 pm and Friday 9:00 am to 4:00 pm. This position will work 8:45 am to 6:00 pm Monday -Thursday and 8:00 am – 4:00 pm on Friday. Additional hours may be required to cover recruiting events, extended hours, and other campus events that fall outside of normal business hours on evenings and weekends. Attendance at various off campus events and some travel may be required. May require work at both campuses. May require travel between campuses.
A successful candidate possesses strong communication and interpersonal skills, and is at ease with the following:
- Student Centeredness: Places the student at the center of their work. Adopts a philosophy that makes the ability to serve the student the cornerstone of the work that they do.
- Relationship Building: Fosters and sustains robust connections, internally and externally, to effectively collaborate in providing support for all students.
- Planning and Prioritization: Organizes work, sets priorities, and determines resource requirements. Coordinates with others in response to multiple, competing demands to ensure work is completed in a timely manner. Readily readjusts priorities to respond to pressing and changing demands.
Qualifications
Required Knowledge, Skills & Abilities
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office with the ability to maintain databases and generate reports.
- Ability to make public presentations and communicate to an audience.
- Ability to professionally represent the college.
Required Qualifications
- An associate degree from an accredited institution AND two years’ relevant experience OR a bachelor’s degree from an accredited institution.
- Two years’ experience in customer service and/or sales.
- Demonstrated commitment to working with diverse communities and supporting individuals from diverse populations, which may include but are not limited to, racial, ethnic, and gender backgrounds that are underrepresented.
Preferred Qualifications
- Bachelor’s degree from an accredited institution in Communication, Counseling, or related degree.
- One year of experience recruiting students into college educational programs.
- Experience with Student Information Systems, such as Banner.
- Bilingual in English & Spanish.
Physical & Cognitive Demands
The following are some of the physical and cognitive demands commonly associated with this position.
- Occasionally moves, positions, and transports files and office materials weighing up to 15 lbs.
- This is largely a sedentary role. This position operates in an office environment and constantly uses a computer, and routinely uses standard office equipment including phones, copiers, etc.
- This position will require operation of a motor vehicle on occasion and/or the ability to drive.
- The person in this position constantly communicates with internal and external constituents and students. Must be able to exchange accurate information in these situations.
- Cognitive demands include comparing, copying, computing, compiling, analyzing, coordinating, synthesizing, negotiating, communicating, instructing, and interpersonal skills.
Reasonable Accommodation Statement
Red Rocks Community College provides reasonable accommodations to applicants and employees with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application and hiring process and/or during the course of employment, please contact Jennifer Matthews, Executive Director of Human Resources, at (303) 914-6298 orJennifer.Matthews@rrcc.edu.
tarting Salary
Starting salary range for this position is $47,396 to $52,136 annually, commensurate with education and experience. This is a full-time, FLSA-exempt position. This position has been exempted from the State Classified System.
To Apply
All applicants must submit:
- Resume
- Detailed letter of interest (cover letter) addressing the job announcement.
Candidates will be evaluated based on their qualifications as related to the duties and responsibilities of the position. Candidates may redact any personally identifiable information on their materials including but are not limited to age, date of birth, and dates of attendance and date of graduation for educational institutions. Incomplete applications will not be considered.
Visit our Careers website to submit your application.
Notice to all Applicants
- Final candidate will be subject to successful completion of a background check, and, if applicable, a motor vehicle record review.
- Former employees of the Colorado Community College System, or one of its 13 colleges, who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in their application material.
- Final candidates are required to submit unofficial transcripts for non-instructional positions and official transcripts for instructional positions to Human Resources within thirty (30) days of hire.
- Direct deposit of payroll is a condition of employment.
- Red Rocks Community College participates in E-Verify.
- Red Rocks Community College is a tobacco and smoke-free campus.
- All RRCC employees, except student employees, contribute to Colorado PERA at a fixed percentage of their earnings and do not contribute to Social Security.
- Finalist must be willing to make Colorado their primary workplace.
RRCC/CCCS is an Equal Opportunity Employer
Red Rocks Community College and Colorado Community College System believes when all human qualities are regarded with dignity and respect and when everyone has access to the individualized support they need, all will have the opportunity to thrive. In all aspects of the employment process, decisions are made based on merit, competence, performance and business need without regard to sex, gender, race, color, age, creed, national or ethnic origin, ancestry, physical or mental disability, familial status, veteran or military status, pregnancy status, marital status, religion, genetic information, gender expression, gender identity, sexual orientation, or any other protected status in accordance with applicable law. Our Accommodations and Non-Discrimination policies, plus other helpful information, can be found publicly at https://www.rrcc.edu/about-us/disclaimers-and-legal-notices.
We also believe in going further. At RRCC we have a focus on equity and belonging. We strive to create a community in which everyone feels respected and valued for their unique talents and contributions, and where people from all backgrounds are able to achieve their goals. Red Rocks Community College acknowledges that inclusion and equity are multifaceted and complex concepts, and that our efforts in these areas will require innovation, intention, and an institutional commitment to these principles, across our entire college community.
Red Rocks Community College is an emerging Hispanic Serving Institution (HSI). As we move toward full HSI status, we are focused on servingness and are committed to creating a learning environment where equity is expected and our Latinx students thrive.
For information regarding Red Rocks Community College Security, including Clery Act/Crime Statistics for the campuses and surrounding area, please see the https://www.rrcc.edu/about-us/disclaimers-and-legal-notices.
At RRCC, we value and uphold a commitment to a workplace that focuses on employees. In addition to rewarding and meaningful work, we offer a comprehensive selection of benefits to support our employees, including:
- Strong, flexible retirement benefits including Colorado PERA’s Defined Benefit Plan or Defined Contribution Plan. RRCC contributes 21.61% of your salary on your behalf. Supplemental retirement plans including 401(k), 403(b) and 457 plans are also available.
- Comprehensive health benefits including medical, dental, vision, life, and flexible savings benefits.
- Employee assistance services such as counseling, professional coaching, financial planning, and more, are available to you and members of your household at no cost through the Colorado State Employee Assistance Program (C-SEAP).
- Generous paid time off benefits including up to 15 hours of annual leave and 10 hours sick leave per month, 10 paid holidays per year, and up to 18 hours for academic and volunteer activities.
- Tuition assistance for employees and their eligible dependents at any community college within the Colorado Community College System or CCCOnline.
- State employees are eligible to participate in BenefitHub which offers discounts for retailers and services and other benefits resources.
- Employees may qualify for the Public Service Loan Forgiveness Program.
Salary : $47,396 - $52,136
