What are the responsibilities and job description for the Loan Officer position at Red Rocks Credit Union?

Job Description

Join Red Rocks Credit Union and enjoy an awesome culture and an overall great place to work. As a Red Rocker, you can expect a rich wellness benefits package that aligns with our core values. This includes :

Flexible Paid Time Off
Fortune 500 Health Medical Plans - We offer comprehensive medical plans
11 Paid Holidays
Mental Health Days - We prioritize your well-being by providing two mental health days annually.
Birthday PTO
Paid Volunteer Time
Employee Loan Discount - 2% employee loan discount on all loan product types including fixed-rate loan, HELOC's, credit cards, and lines of credit.
401k Employer Match - Enjoy a 100% match on your first 3% and 50% match on your next 2% with no vesting period
Milestone Bonuses - Celebrate life's milestones with a $1,000 award
Work from Home Opportunities
Employee Referral Program - Earn up to $5,000 per referral
Tuition Reimbursement - Receive $1,500 annually for furthering your education
Career Pathing - a plan that provides clarity for your growth and development

A career at Red Rocks CU is an opportunity for immediate impact and embarking on a path to enriching livesTM, including your own and those in our community. Our culture is fueled by our Core Values; Relentless Care for Others, Doing the Right Thing and Doing It Well, and Engaged Collaboration. We're committed to helping you uncover your purpose and empowering you to turn dreams into realities for our members, Red Rockers, and the community. At Red Rocks CU, we extend beyond traditional banking to assist our members in seizing opportunities and building a brighter financial future that spans a lifetime.

Essential Functions :

Build Membership Relationship

Exhibit enthusiasm in a sales environment

Willing to build your day around member contact

Listen actively to members, ask questions, and provide expert guidance to open the right products for their needs

Serve as expert for the member on deposit and consumer loan products

Drive the products (or account) per member score higher through an educational approach

Be "one point of contact" for members with questions or specific credit union needs

Outbound contacts to opportunities for new deposits or loans

Meets service level expectations

Protects member information, following all applicable policies, procedures, rules, and regulations, and ensures the safety and soundness within role

Assist members with any consumer loans and home equity loans from application to funding

Have a proven record of hitting sales goals and are willing to make cold calls and can go outside the organization to attract members when necessary

Open to expanding your process as it pertains to lending, i.e. ancillary sales

Knowledge of consumer lending products, including secured (auto) products

Beginning understanding of home equity products

Analyze applicant's financial status to find the best solutions.

Ability to calculate debt to income, loan to value, and potential loan payments.

Understanding of credit union ancillary loan products and sells the protection products; protecting our members and loans.

Aims for high efficiency, understanding required documentation and meeting service level expectations

Develop skills to support the mortgage loan specialist in home equity loans

Ensure member experience by creating one-point-of-contact

Does not pass off members to other departments but handles issues for them as quickly as possible internally, giving members one point of contact

Ensures member experience by communicating consistently and as frequently as appropriate Acts as members' advocate in any transaction, new product, or service

Works with excellence with internal levels of service and cooperation to meet member needs

Onboarding new members

Works with systems and other departments to ensure all new members have appropriate products and services

Reports any system malfunctions that are impeding member engagement to management

Performance

Can work collaboratively within a team

Are open about your development areas

Desired Performance Competencies

Continuous Improvement

Emotional Intelligence Essentials

Managing Work Standards

Member / Customer Orientation

Technical / Professional Knowledge and Skills

Positive Approach

Advancing Sales Discussions

Experience :

Requires one to three years of similar or related experience.

Typically requires (1) A two-year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program.

This is an on-site position, Monday through Friday.

Job Posted by ApplicantPro

Salary : $1,500

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