What are the responsibilities and job description for the Guest Room Preparation Coordinator position at Red Roof Inns, Inc.?
Housekeeping Guest Service Representative Job Overview: At Red Roof Inns, Inc., we are committed to delivering exceptional guest experiences through unparalleled housekeeping services. As a Housekeeping Guest Service Representative, you will be responsible for ensuring the cleanliness and comfort of our guest rooms, creating a welcoming atmosphere for our guests.
About the Role:
This is a dynamic role that requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment. As a Housekeeping Guest Service Representative, you will be required to use personal protective equipment to prevent exposure to hazardous chemicals/materials and work in various environmental conditions, including heat/cold, wet/humid, and dry/arid conditions.
Responsibilities:
• Prepare and clean guest rooms according to hotel standards
• Maintain the organization and sanitation of guest rooms and other areas
• Handle guest requests and provide exceptional customer service
• Restock and transport cleaning supplies, linens, terry, and amenities to assigned guest rooms
• Communicate with front desk staff about room information, maintenance cards, lost and found items, and any discrepancies between stayovers and checkouts
• Inspect room fixtures and accessories for proper location, operation, and function; report concerns to maintenance and front desk
• Maintain confidentiality of guest information and pertinent hotel data
Requirements:
• 1-2 years in previous customer service preferred
• Some administrative duties required (timekeeping system, rooms cleaned reports, etc.)
• Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff
• Frequent lifting and bending are required
Working Conditions:
The position requires working in various environmental conditions, including heat/cold, wet/humid, and dry/arid conditions. The employee may come into contact with pets and is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials.
Estimated Salary: $60,000 - $80,000 per year
About the Role:
This is a dynamic role that requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment. As a Housekeeping Guest Service Representative, you will be required to use personal protective equipment to prevent exposure to hazardous chemicals/materials and work in various environmental conditions, including heat/cold, wet/humid, and dry/arid conditions.
Responsibilities:
• Prepare and clean guest rooms according to hotel standards
• Maintain the organization and sanitation of guest rooms and other areas
• Handle guest requests and provide exceptional customer service
• Restock and transport cleaning supplies, linens, terry, and amenities to assigned guest rooms
• Communicate with front desk staff about room information, maintenance cards, lost and found items, and any discrepancies between stayovers and checkouts
• Inspect room fixtures and accessories for proper location, operation, and function; report concerns to maintenance and front desk
• Maintain confidentiality of guest information and pertinent hotel data
Requirements:
• 1-2 years in previous customer service preferred
• Some administrative duties required (timekeeping system, rooms cleaned reports, etc.)
• Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff
• Frequent lifting and bending are required
Working Conditions:
The position requires working in various environmental conditions, including heat/cold, wet/humid, and dry/arid conditions. The employee may come into contact with pets and is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials.
Estimated Salary: $60,000 - $80,000 per year
Salary : $60,000 - $80,000