What are the responsibilities and job description for the Night Auditor/Front Desk Clerk position at Red Roof Inns, Inc.?
Receptionist Job Purpose:
We are seeking a 3rd shift receptionist to join our team. As a 3rd shift receptionist you will be responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. while working with members of the hotel team, maintaining room quality as well as safety and security of the hotel.
Receptionist Duties and Responsibilities:
- Welcome guests with friendly greeting and smile and perform all guest related services. (i.e. wake up/courtesy calls; handle concerns/complaints/requests; provide coffee/newspaper and location information; keep lobby clean and orderly).
- Handle reservation requests; check guests in/out; handle guest accounting and cashier functions.
- Make, change and monitor reservations; review and report rate availability using the front desk computer system; update and monitor room status, promote future sales.
- Maintain confidentiality of guest information and pertinent hotel data.
- Performs other duties as assigned.
Receptionist Qualifications:
- Must have basic office skills (i.e. math, cash handling, computer skills, timekeeping, etc.).
- Must maintain professional appearance in Red Roof Inn provided uniform with consistently friendly attitude towards guests and staff.
- Must be able to easily and frequently change from one task to another while operating a computer and/or switchboard and work with minimal supervision.
- Basic English communication (verbal and written) skills required.
- R* equired to work weekend and/or holidays.*
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Benefits:
- Health insurance
- Paid time off
Schedule:
- Night shift
Ability to Commute:
- Elkhart, IN 46514 (Required)
Ability to Relocate:
- Elkhart, IN 46514: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $15
