Customer Phone Support Specialist

WANTED:

A Problem-Solving, Want To Win People Person!

You love a daily CHALLENGE.

You love to SOLVE PUZZLES and PROBLEMS.

You love doing things the RIGHT way.

you love PEOPLE, and naturally inspire and uplift those around you.

And… you SMILE a lot.

That’s because you’ve got more than just people skills: you have a Servant’s Heart, which is something you can’t train or teach. And since you’re reading this I’d sure like to meet you! Because I want to offer YOU the best job you’ve ever had.

I’m Kenny Grebe, owner of Red Shovel Landscape, the #1 rated landscape company in all of New Mexico! -and to us, a great problem-solving people person is like an ARTIST.

We call them “Service Ninjas” because they are, in a real sense, the REPRESENTATIVE of the company; They are THE person that customers call for help! And this person will drive how that customer will feel about Red Shovel.

Our Service Ninjas are like air traffic controllers, connecting the front facing and behind the scenes teams together to deliver a fast, seamless experience for our customers. But it all starts with really listening to the customer, and taking action to make them raving fans.

So yeah, this is an extremely important position. It’s a job we respect enough to know it requires a special skill set AND the right personality to do it RIGHT.

So what we REALLY need are your communication skills first to listen, understand and empathize with what the customer is saying, and then we need your organizational skills to get them the help they want, and need.

If you can do THAT? -then here’s what I’m offering to start:

• The security of guaranteed 40 hours of work every week
• Up to $32,000 to start, with lots of bonuses
• Plus 10 days paid time off.
• Many many opportunities for raises and advancement

BUT FIRST, copy & paste this link to complete the quick assessment we require for consideration: https://surveys.cultureindex.com/s/83pcztgrdD/91963.

This is a flexible schedule and we’ve got plenty of work, but we won’t overwork you. The last thing we want are burned out employees who never get to see their family!

You'll be making people happy for a living,

Talking to people on the phone,

Having tons of fun with the rest of our office staff and technician teams,

Connecting our amazing services to homes that need us,

Letting your care, organization and joy shine for everyone to see.

If you’re still reading this, then you’re the kind of detailed person I’m looking for.

You don’t have to have tons of experience on the phone.

But you DO need to be:

• Self-Motivated
• A Multi-Tasker
• A GREAT Talker/Communicator
• A Team Player
• A Forward Thinker
• Full of Respect for Others
• Super Honest
• Someone who inspires CONFIDENCE
• Drug and Crime Free (we check)
• So Detailed you read every word on this ad (hint hint)
• A genuinely happy person

If you’ve got all that down, we should meet! BUT not until you've taken the quick assessment we require from you for consideration. Please copy & paste this link to complete it: https://surveys.cultureindex.com/s/83pcztgrdD/91963

Can’t wait to meet you!

-Kenny Grebe, Owner

Job Type:

• Full-time

Pay:

• $31,200.00 - $36,000.00 per year

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location:

• In person