What are the responsibilities and job description for the Customer Service and Sales Associate position at Red Stick Roofing of Louisiana?
Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary focus will be to assist customers with their inquiries, facilitate product demonstrations, and promote sales through effective communication. A background in retail sales or grocery store experience is preferred, as you will be interacting with a diverse clientele.
Duties
- Greet customers warmly and provide assistance with their inquiries.
- Handle transactions efficiently using the POS system and cash register.
- Perform basic math calculations to ensure accurate transactions.
- Upsell products by effectively communicating their benefits during customer interactions.
- Conduct product demonstrations to enhance customer understanding and satisfaction.
- Maintain a clean and organized work area while ensuring compliance with store policies.
- Address customer complaints or concerns promptly and professionally.
- Collaborate with team members to achieve sales goals and improve customer experiences.
Requirements
- Previous experience in retail sales or a grocery store environment is highly desirable.
- Strong communication skills, both verbal and written, are essential for effective customer interaction.
- Basic math skills are required for handling transactions accurately.
- Familiarity with POS systems and cash register operations is a plus.
- Ability to upsell products through persuasive communication techniques.
- Bilingual candidates are encouraged to apply to better serve our diverse customer base.
- A positive attitude, strong work ethic, and ability to thrive in a fast-paced environment are crucial for success in this role.
Job Type: Full-time
Pay: $23.41 - $26.72 per hour
Shift:
- Day shift
Ability to Commute:
- Baton Rouge, LA 70817 (Required)
Ability to Relocate:
- Baton Rouge, LA 70817: Relocate before starting work (Required)
Work Location: In person
Salary : $23 - $27