Leasing Consultant

Job Title: Multi-Site Leasing Consultant

Company: Red Tail Residential

Location: Maurice Dear / Whitney Gray / Overlook at the Willamette

Status: Full Time, Non-Exempt

Starting Pay Rate: $25.00 per hour

Supervisor: Community Manager, Multi-Site Community Manager, Area Support Community Manager, Senior Community Manager

Benefits:

We offer a competitive compensation package with Company paid employee only health insurance, vacation and sick time, Company paid holidays, life insurance, and employee discounts!

Job Description:

As a Multi-Site Leasing Consultant, you will play a key role in delivering exceptional customer service across multiple communities. Your responsibilities will include conducting market surveys, showcasing available units, and facilitating the leasing process from tours to move-ins. You will be responsible for maintaining up-to-date unit availability, processing rental applications, managing maintenance requests, and overseeing collections in accordance with Red Tail’s standards. Additionally, you will provide clerical and phone support, ensure accurate community member files, and coordinate scheduled move-ins to ensure apartments meet Red Tail’s quality standards.

In this role, you will also address resident concerns, conduct move-out inspections, and escalate any pertinent issues to the Supervisor as needed. Strong organizational skills and adaptability across multiple properties will be essential to your success. Lastly, you will be expected to perform any additional tasks or duties assigned by the Supervisor while upholding Red Tail’s commitment to exceptional service and community engagement.

Special Requirements:

Physical Demands:

• The employee will be regularly required to sit, stand, walk; reach using feet, legs, back, arms and hands; talk and hear. The employee may occasionally be required to climb. The employee will be required to work at a personal computer and talk on the phone for extended periods of time. Must detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends, as needed.

  
  

Attendance/Travel:

• This position is a full-time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events.

  
  

Essential Functions:

Skills include an excellent ability to address the needs of community members, prospects, and vendors. Other essential skills include, but are not limited to:

• Handle high stress situations effectively.
• Exhibit strong leadership skills.
• Excellent communication skills
• Superior collection skills
• Administrative and organizational skills
• Time management skills and ability to prioritize wisely.
• Customer service orientation
• Strong sales background
• Knowledge of state law as it relates to fair housing.

Qualification:

Computer Skills:

• Intermediate computer and Internet knowledge
• Intermediate knowledge of MS Word, Excel, and Outlook
• Prefer knowledge of the following software programs: Yardi, Voyager, LRO, Entrata, Resident Check

Learning and Development:

• Maintain a commitment to ongoing professional development and career growth through our Companies continuing education programs.

  
  

Education:

• High school education or equivalent is required.
• Ability to fluently read and write English, accurately perform intermediate mathematical functions, and use all on-site resident management software functions.

Professional Experience:

• One year of experience in the service industry is preferred.

  
  

Northshore Personnel Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

#RTR