What are the responsibilities and job description for the Resident Services Coordinator position at Red Tail Residential?

Description

Job Title : Resident Services Coordinator

Company : Red Tail Residential

Location : Arrive Wheaton

Status : Full Time, Non-Exempt

Supervisor : Property Manager, Multi-Site Property Manager, Area Support Property Manager, Senior Property Manager

Job Description :

The Resident Services Coordinator is responsible for providing effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions. This position is also responsible for assisting property staff with the planning and implementation of resident activities and promoting a quality living experience for all residents.

Essential Functions :

Skills include an excellent ability to address the needs of community members, prospects and vendors. Other essential skills include, but are not limited to :

Handle high stress situations effectively
Excellent communication skills
Administrative and organizational skills
Time management skills and ability to prioritize wisely
Customer service orientation
Knowledge of state law as it relates to fair housing

Special Requirements :

Physical Demands :

The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms and hands. The employee may occasionally be required to climb. Specific vision requirements include the ability to use close vision, distance vision, color vision, depth perception, and the ability to adjust focus. The employee will be required to walk for extended periods of time. Must possess the ability to detect auditory and / or visual alarms and be available to work extended / flexible hours and weekends as needed.

Attendance / Travel :

This position is a full time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation / planning at company functions and events.

Qualifications : Skills :

Intermediate computer and internet knowledge

Intermediate knowledge of MS Word, Excel and Outlook

Preferred knowledge of the following software programs : Yardi, Voyager, LRO, Entrata, Resident Check

Customer service experience preferred

Event planning experience preferred

Learning and Development :

Maintain a commitment to ongoing professional development and career growth through our company's continuing education programs.

Education :

High school education or equivalent is required

Ability to fluently read and write English, accurately perform intermediate mathematical functions and use all on-site resident management software functions

Northshore Personnel Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Position Requirements

Full-Time / Part-Time

Full-Time

Shift

Various Shifts

Position

Resident Services Coordinator

Exempt / Non-Exempt

Non-Exempt

Req Number

PRO-25-00029

Location

Arrive Wheaton

About the Organization

WWW.RTRESI.COM

This position is currently accepting applications.

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