What are the responsibilities and job description for the Residential Community Manager position at Red Tail Residential?
Job Overview
The Assistant Community Manager will provide exceptional customer service to residents, prospects, and vendors. This role involves delivering market surveys, handling leasing aspects, and managing move-ins.
Daily tasks include updating unit availability, processing maintenance work orders, and adhering to company policies. The candidate must demonstrate the ability to resolve resident complaints and manage deposit accountings with supervisor approval.
Responsibilities
- Deliver exceptional customer service
- Conduct market surveys
- Handle leasing and move-in processes
- Update unit availability
- Process maintenance work orders
- Manage collections and deposits
Requirements
This position requires a high school education or equivalent, two years of experience in residential community management, and intermediate computer and Internet knowledge. Preferred certifications include CPM, CAM, RMP, or CMCA.
