What are the responsibilities and job description for the Analyst, Consumer Experience | Growth and Transformation position at Red Ventures?
Job Requirements
The RV Growth and Transformation Team is looking for an Analyst. In this role, you'll work with RV business leaders partnering with Fortune 500 partnerships and interacting with Growth Media, SEO, Customer Experience, Creative, and Engineering disciplines through iterative experience optimization plus additional brand partnerships in the Entertainment category. You'll deep dive into visitor behavior and performance, advanced analytics and audience segmentation, and help ideate new features and tools that enhance the customer experience.
This role is required to operate out of the Charlotte, NC area on a hybrid schedule (Tuesday through Thursday in office).
Work Experience
What You'll Do:
Benefits
Cash Compensation Range: $80,000-95,000
The RV Growth and Transformation Team is looking for an Analyst. In this role, you'll work with RV business leaders partnering with Fortune 500 partnerships and interacting with Growth Media, SEO, Customer Experience, Creative, and Engineering disciplines through iterative experience optimization plus additional brand partnerships in the Entertainment category. You'll deep dive into visitor behavior and performance, advanced analytics and audience segmentation, and help ideate new features and tools that enhance the customer experience.
This role is required to operate out of the Charlotte, NC area on a hybrid schedule (Tuesday through Thursday in office).
Work Experience
What You'll Do:
- Operate as an owner utilizing data and a deep understanding of our users to identify areas to optimize and to develop solutions that enhance the experience, user engagement and performance of the site.
- Lead a team of associates to implement site testing initiatives and user-centric product features to streamline the customer experience and drive value to the business.
- Work directly with Engineering and Creative teams to define features, communicate tracking requirements, and create a site experience strategy & roadmap to bring your ideas to life.
- Gain valuable experience leading initiatives transparent to internal executives as well as external stakeholders.
- Communicate timelines, goals, and performance to diverse audiences, including engineers, content writers, digital designers, fellow analysts, and senior leaders.
- Building new things that are cool, interesting, at the cutting edge of technology
- Drive growth in and contribute to the strategic direction of our RVGT Business Team.
- 1 years of experience with a proven track record of success in meeting performance goals in Customer Experience or Digital Operations.
- Strong in data manipulation & analysis using Excel.
- Moderate in SQLand data visualization tools (Tableau, Looker, etc)..
- Understanding of statistical significance and robust test analysis.
- Experience communicating recommendations to all levels of leadership.
- Strong team player with ability to communicate effectively across functional teams to drive priorities, anticipate pitfalls, and raise issues before they become project blockers.
- Excellent organizational and communication skills.
- Passionate about understanding customer behavior and improving the quality of interactions
- Desire to work hands-on in an entrepreneurial, performance-based, analytically driven, and fast-paced environment.
Benefits
Cash Compensation Range: $80,000-95,000
- Note actual salary is based on qualifications, and experience.
- Health Insurance Coverage (medical, dental, and vision)
- Life Insurance
- Short and Long-Term Disability Insurance
- Flexible Spending Accounts
- Paid Time Off
- Holiday Pay
- 401(k) with match
- Employee Assistance Program
- Paid Parental Bonding Benefit Program
Salary : $80,000 - $95,000
