What are the responsibilities and job description for the Retail Operations Associate position at Red Wing Shoes?
Job Description
GENERAL PURPOSE OF JOB:
Promote and support our high-quality Red Wing brand image through professional selling, building loyalty and long-lasting relationships with our customers. This is achieved by promoting the Red Wing Shoe Company’s Ultimate Fit Experience (UFX), selling our premium products, and providing conscientious customer service.
ESSENTIAL DUTIES and RESPONSIBILITIES:
- Guide each customer through RWSC’s Ultimate Fit Experience
- Provide appropriate accessory recommendation, educate customers on the benefits of each
- Generate Industrial Sales Leads
- Achieve and exceed daily productivity and sales goals
- Maintain the integrity of the sales floor presentation, store signage, and housekeeping standards
- Maintain proficiency with product knowledge, technical, and operating standards through continuous learning
- Maintain safe and healthy work environment by following organization standards and legal regulations
- Provide direct support in the daily operations of the retail store
OTHER DUTIES AND RESPONSIBILITIES:
- Obtain necessary information by maintaining knowledge of RWSC’s electronic communication software
- Maintain quality service by establishing, following, and enforcing organization quality system standards
- Uphold Red Wing Shoe Company’s core values
- Willingness to perform additional duties as required
- Conduct self-accordance to RWSC policies
- Build collaborative relationships between you and key people with whom you’ll work or interact with
Qualifications
EDUCATION, EXPERIENCE AND REQUIRED COMPETENCIES:
- High School Diploma/GED or equivalent work experience
- 1-2 years relevant experience
- Results oriented
- Effective Written/Verbal Communication
- Computer Utilization
ADDITIONAL DESIRABLE QUALIFICATION AND COMPETENCIES:
- Thorough knowledge of Red Wing Shoe Company’s mission, values, and organization structure
- Profit and loss knowledge
- Naturally curious, has passion for new ideas, and looks to drive growth
- Problem solving
- Retail Footwear
PHYSICAL DEMANDS:
- Lifting 50 pounds, bending/squatting to lace shoes, overhead lifting, twisting, climbing a ladder, standing for long periods of time
- Housekeeping duties including but not limited to: vacuuming, mopping & waxing floors, washing windows, use of disinfectant chemicals, discarding of all trash, maintaining recycling, installing, and maintaining furniture, fixtures, and displays.
WORK ENVIRONMENT:
- Retail Store
Additional Information
Red Wing Shoes is an Equal Opportunity Employer.
Job Type: Part-time
Pay: $15.00 - $19.50 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $15 - $20
