What are the responsibilities and job description for the Retail Sales Associate position at Red Wing Shoes?
We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability. No experience necessary, we will train to you give you the best opportunity to successful. This is a full-time position and store hours are 10-8 Monday through Saturday and Sundays 11-4. Working alternating weekend is a must.
Responsibilities
Greet and direct customers
Provide accurate information (e.g. product features, pricing and after-sales services)
Answer customers’ questions about specific products/services
Conduct price and feature comparisons to facilitate purchasing
Cross-sell products
Ensure racks are fully stocked
Manage returns of merchandise
Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
Inform customers about discounts and special offers
Provide customer feedback to the Store Manager
Stay up-to-date with new products/services
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Opportunities for advancement
- Store discount
Schedule:
- Holidays
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Language:
- Spanish (Preferred)
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Allentown, PA 18109 (Preferred)
Work Location: In person
Salary : $15
