Maintenance Tech III

Position Summary/ Objective:

As a senior member of the maintenance team, the Maintenance Tech 3 collaborates closely with the Maintenance Supervisor, Manager, and/or Director, taking a leadership role in executing complex repairs, overseeing projects, and providing guidance to junior team members within the resort facility. This advanced-level position demands a strategic and detail-oriented approach, emphasizing not only expert technical proficiency but also a steadfast commitment to safety. Actively participating in safety programs and adhering to industry-standard safety practices, the Maintenance Tech 3 contributes significantly to maintaining the operational integrity of the property while fostering a secure and hazard-free environment for team members and guests.

Primary Essential Functions:

• All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.
• Independently plan, troubleshoot, diagnose, and resolve highly complex issues related to building systems and equipment.
• Apply expert skills in two or more of the following trades to ensure the highest quality standards throughout the resort: electrical, carpentry, plumbing, HVAC, and appliance repair.
• Provide leadership and mentorship to junior team members, overseeing their training in troubleshooting, diagnostics, and repair procedures.
• Lead, manage, and execute advanced technical projects, offering insights and recommendations for improvement.
• Continuously enhance technical skills through training programs and on-the-job experience.
• Utilize Computerized Maintenance Management System (CMMS) and other mobile apps to oversee and manage work orders with appropriate data (labor hours, downtime, problem/cause/remedy, and parts used).
• Conduct and lead routine inspections and audits, ensuring the highest standards are met.
• Maintain an advanced level of inventory management and requisition parts and supplies as needed.
• Follow and provide guidance on written and verbal instructions, ensuring thorough documentation associated with work orders/guest requests.
• Communicate with resort guests and other departments to triage facilities issues, set service response expectations, and validate that work has been completed to quality control and guest expectations.
• Develop and maintain positive working relationships across all levels of the organization.
• Lead and enforce all OSHA and other regulatory agencies' safety regulations, ensuring strict adherence to health and safety protocols.
• Understand and follow safe work practices in accordance with the OSHA/Resort Safety Programs and Emergency Response Manual.
• Actively participate in safety programs, ensuring adherence to OSHA regulations and resort safety protocols.
• Promote and uphold a safety-first culture within the maintenance team, providing leadership by example.
• Lead and actively participate on the Resort Safety Committee and Emergency Response Team.
• Report injuries, illnesses, workplace hazards, issues with tools, equipment, machines, unsafe acts/unsafe conditions to the respective Supervisor/Manager and or Safety Committee.
• Oversee and enforce the Lockout/Tagout program and procedures, ensuring team members follow established protocols.

Education, Skills & Experience:

The ideal candidate for this role is a seasoned professional with extensive experience, committed to maintaining the highest standards of safety and craftsmanship. Key qualifications include:

Related Maintenance Experience:

• A minimum of five years of demonstrated experience in maintenance roles within the hospitality industry, building maintenance, or related trades.

Advanced Trade Skills:

• Electrical Knowledge:
• Expert understanding of electrical systems, circuits, and controls.
• Proficient in diagnosing and repairing highly complex electrical issues.
• Mastery in reading and interpreting electrical schematics.
• Plumbing Knowledge:
• Expertise in handling intricate plumbing systems and resolving highly complex issues.
• Proficient in handling various plumbing tools and equipment.
• Extensive experience in overseeing plumbing projects and installations.
• Mechanical Knowledge:
• In-depth knowledge of HVAC systems, their components, and intricate mechanical operations.
• Advanced understanding of mechanical equipment operations.
• Capability to perform highly complex HVAC repairs.
• General Repairs:
• Extensive experience in managing and overseeing maintenance projects from planning to completion.

Additional Skills and Traits:

• Mastery in using computer applications and mobile devices for advanced work order management.
• Exceptional interpersonal and communication skills.
• Outstanding organizational, attention to details and time management abilities.
• Superior problem-solving skills.
• Ability to provide effective leadership and communication with team members and other departments.
• In-depth familiarity with safety protocols and emergency response procedures.
• Experience in the hospitality industry (Hotel/Resort preferred).
• Proven ability to work well in a diverse team environment.

Additional Eligibility Qualifications Required:

• HVAC and EPA certifications required.
• OSHA 10 and OSHA 30 certifications.
• Certified Pool Operator (CPO).
• Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours, and emergency overtime as required.
• Availability for various shifts, including weekends and holidays.
• Successful completion of applicable auditions or skill testing, background check, physical examination, and drug screening test.
• Ability to speak and understand the English language; fluency in Spanish is preferred.
• Must have a valid driver’s license.
• Ability to operate a motor vehicle if applicable.
• May require the use of a personal or company vehicle or electrical cart.
• Ability to travel to other regional locations for work, training, meetings, and other work-related functions.

Job Type: Full-time

Pay: $34.00 - $36.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Every weekend
• Holidays
• On call

Experience:

• Maintenance: 5 years (Preferred)

Ability to Relocate:

• Tahoe Vista, CA 96148: Relocate before starting work (Required)

Work Location: In person

Salary : $34 - $36