Account Executive, Apple Products

Responsibilities:

Account Management:

• Build and maintain relationships with key MacOS and Apple product accounts while actively seeking to expand the customer base.
• Serve as the Subject Matter Expert for MacOS and Apple product sales strategy, offering insights and tailored recommendations to clients.

Strategy Development/Execution:

• Forecast long-range sales, track inventory levels, assess product needs, and regularly communicate insights to key internal stakeholders.
• Proactively reach out to new customers and identify upsell and cross-sell opportunities within existing accounts.
• Conduct phone and virtual presentations to prospective customers, showcasing products and solutions.
• Lead and manage the full sales cycle from prospecting and lead generation to closing and finalizing sales contracts.
• Monitor and track performance to meet established sales quotas and goals, regularly reporting progress to management.

Customer Relationship Management:

• Conduct regular sales calls to nurture relationships, follow up on leads, and drive customer retention.
• Log all prospecting activities in the CRM system and use data and metrics analysis to measure and optimize sales performance.
• Serve as the primary point of contact for customers, ensuring their satisfaction with MacOS and Apple products.
• Address customer requests, complaints, and issues promptly by collaborating with the necessary internal departments.
• Collect customer feedback and contribute to the continuous improvement of products and services.
• Track of inventory levels and ensure product availability to meet customer demand.
• Ensure timely delivery of products, managing logistics to avoid stock shortages and fulfill customer orders promptly.

Qualifications/Education:

• 5 years of similar experience in Apple and MacOS product sales
• Moderate proficiency with MS Word, MS Excel, MS Power Point
• Knowledge of MSCRM system would be preferred
• Bachelor’s degree
• Knowledge of computer/hi-tech equipment, specifically MacOS

Skills:

• Must be highly motivated individual with high level of initiative and an attitude of willingness
• Must be team player willing to assist others at all levels of the organization
• Strong verbal and written communication skills; and excellent interpersonal skills with the ability to provide superior customer service and maintain cooperative working relationships
• Strong organizational and time management skills with the ability to multi-task and work autonomously or with a team
• Strong attention to detail
• Ability to communicate effectively on a one-on-one basis or in group setting
• Ability to exercise strict confidentiality

Insight Investments, LLC is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, sexual orientation, gender identity, disability, status as a Veteran or other protected classification.