What are the responsibilities and job description for the Showroom & Office Assistant position at RedBalloon LLC?
This is a permanent role with Lessler's Draperis and Design, Inc. RedBalloon partners with Lessler's in the hiring process and posts jobs on really on their behalf.
Join our growing 2nd generation family-owned drapery and window covering business as a Showroom & Office Assistant! We’re seeking an ambitious, motivated individual eager to start a long-term career with us. In this role, you’ll be the welcoming face and voice of our showroom—helping customers in person and over the phone—while diving into the world of drapery products and operations. From scheduling sales appointments, installs, and repairs to supporting office tasks, you’ll gain hands-on experience and play a key role in our expansion. This isn’t just a job; it’s a chance to learn a trade, grow with us, and help shape the future of our business!
Responsibilities
- Answer phone calls and greet walk-in customers, providing information and assistance with a positive attitude.
- Schedule repair and installation appointments, coordinating with customers and team members.
- Learn and share product knowledge to help customers with their drapery needs and identify sales opportunities.
- Assist with office management tasks, such as organizing files, managing supplies, or processing orders.
- Support the showroom team with additional tasks as needed to ensure a seamless customer experience.
Qualifications
- Strong communication and customer service skills—friendly, approachable, and professional.
- Basic organizational skills with an ability to juggle multiple tasks (e.g., scheduling, phone calls, walk-ins).
- Willingness to learn about drapery products and showroom operations—no prior experience required!
- Comfortable with phones, basic computer use, and picking up new systems.
- Previous experience in customer service, retail, or office support is a plus.
Requirements
- Basic Computer Skills * 1 - 4 years
- Customer Service * 1 - 2 years
- Appointment Scheduling * 1 years
- Office Administration * 1 - 2 years
- Communication
- Organizational Skills
Nice to Have
- Drapery Product Knowledge * 1 years
- Adaptability
About Us
Lessler's Draperies & Design, Inc. is dedicated to enhancing people's lives through innovative window coverings and shadings. Based in San Diego, our company offers comprehensive window services, from expert consultation to professional installation. At Lessler's, we take pride in our wide range of window products and our commitment to delivering exceptional results for our clients. Our team is passionate about transforming spaces and creating comfortable environments through high-quality window solutions.
What we offer
This role offers hands-on training in drapery products, customer service, and office management, with potential to grow into more responsibilities over time.
