Customer Service Rep/Staffing Specialist

Redcap Staffing is looking for passionate people to join our growing business in the staffing industry. If you enjoy creating relationships, problem solving, and supporting local businesses by getting people to work, Redcap Staffing is the right place for you.

***Candidate MUST have a reliable vehicle and Driver's License

Job duties/responsibilities WILL change daily.

Work schedule may also change daily/weekly.

***Candidate MUST have a flexible work schedule***

Personality qualities that best support the position are:

- Problem solver: Being able to approach a problem in a quick and calm manner is key for being successful in the staffing industry.

- Highly motivated: Being motivated to get the job done and be motivating to others to fill the needs of our clients.

- Never give up attitude: Being able to take on new challenges and not back down when things get tough.

- Willingness to learn: We are looking for someone who is able/willing to learn quickly and sharpen their skills in a fast-changing environment.

- Attention to detail: The ability to multitask with accuracy in a very busy and demanding environment.

- Excellent communication skills: Communicating with customers, workers, and co-workers is the key to a productive work environment.

Recommended Skills:

Computer Skill: Intermediate computer knowledge, Excel, Word, etc.

Office Skill: Perform office tasks, scanning documents, managing folders, filling out forms etc.

Phone Skill: Be able to answer phone or make calls to clients/employees.

Interpersonal Skill: Building relationships with people you work with.

Forward Thinking: Learn to predict potential problems, and work to solve them before they become serious.

Tasks Include (but not limited to):

Answering phone calls from customers as well as workers.

Making phone calls to customers to ensure their staffing needs are being met.

Making phone calls to workers to ensure they will be reporting for work.

Sending/receiving emails.

Processing work tickets and payroll.

HIGH level of accuracy in data entry.

Maintaining several job posting websites, sending messages to job-seekers.

Assisting new applicants with the onboarding process.

Managing folders, files, and paperwork.

Refilling office supplies/keeping track of gear and equipment.

Driving workers to their job assignments.

Maintaining cleanliness of the office.

Keeping calm and professional in high stress situations.

Communicating with people from diverse backgrounds/cultures and language skills.

Communicating with co-workers to ensure that everyone has all needed/relevant information.

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 1 year (Required)

Ability to Relocate:

• Lewiston, ME 04240: Relocate before starting work (Preferred)

Work Location: In person

Salary : $16