What are the responsibilities and job description for the Front Desk Associate position at Redeemed Smiles?
Job Summary
*****Must Submit the Pre-Screening Recorded Responses Through Indeed to the Two Interview Questions in Order for Application to Be Considered*****
The Front Desk Associate at Redeemed Smiles plays a crucial role in delivering exceptional guest experiences at our dental clinic. This position serves as the first point of contact for guests. Providing a warm welcome and efficient check-in and check-out services is paramount. The ideal candidate will possess strong hospitality and communication skills, a positive, warm personality, and will have the ability to multi-task in a fast paced environment.
Duties
- Greet guests upon arrival with a friendly and professional demeanor.
- Manage the check-in and check-out processes efficiently, ensuring accuracy in guest information.
- Handle scheduling, cancellations, and modifications through various channels.
- Respond to guest inquiries and provide information about hotel services, local attractions, and amenities.
- Maintain a clean and organized front desk area to create a welcoming environment.
- Process payments and manage billing inquiries with attention to detail.
- Assist with administrative tasks such as filing, data entry, and maintaining records.
Skills
- Strong hospitality background with a passion for customer service.
- Excellent phone etiquette for handling calls from guests and inquiries.
- Previous experience in dental clinic front desk operations is preferred.
- Knowledge of open dental software systems is a plus.
- Multilingual abilities are highly desirable to cater to diverse guests.
- Strong communication skills, both verbal and written, to interact effectively with guests and team members.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Problem-solving skills to address guest concerns efficiently.
- A positive attitude with the ability to work collaboratively within a team.
Join our team as a Front Desk Agent where your commitment to outstanding service will make a lasting impression on our patients!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 36 per week
Schedule:
- 8 hour shift
Experience:
- Front desk dental: 1 year (Required)
Work Location: In person
Salary : $20 - $25