What are the responsibilities and job description for the Service Writer & Advisor Job at Redeemer's Auto in Houston position at Redeemer's Auto?
Job Description
Job Description
The company is currently seeking a Service Writer / Advisor to become an integral part of our team! We're looking for someone with service writing / advising experience at another shop. The position pays $600 / week salary on a 5 day period, plus 3% commission of gross profit once the training phase is completed. We are a mechanic / body shop looking for someone highly motivated, humble, with a good work ethic and great at team work. Someone who is business-minded is preferred so that they can eventually be promoted to a manager. We have built a great reputation with our client-base and we refer to them as clients instead of customers since we have established a relationship with them and have become their trusted mechanic shop. Integrity and customer service are key pillars to this company. Speed and quality are also very important. Apply today as we need to hire a service writer / advisor ASAP!
Responsibilities :
- Customer Engagement : Greet customers warmly, understand their needs, and communicate clearly about repair recommendations and service processes.
- Service Coordination : Efficiently manage work orders, schedule appointments, and liaise with technicians to ensure timely and accurate repairs.
- Problem-Solving : Decipher customer concerns, provide insightful solutions, and offer cost-effective repair options.
- Vendor Managment : Build and maintain positive relationships with multiple vendors
- Documentation & Follow-Up : Write estimates, maintain detailed service records, and follow up with customers to ensure complete satisfaction.
- Sales & Upselling : Identify opportunities to recommend additional services that enhance vehicle performance and safety.
- Misc : Assist in whatever is needed at the shop
Qualifications :
Preferred Qualifications :
What We Offer :
Company Description
Join a leading independent automotive repair shop in Houston where quality, customer satisfaction, and innovation drive our success. We’re passionate about cars and dedicated to providing exceptional service. If you have a knack for communication, a love for the automotive world, and a desire to make a difference, we want you on our team! We have laid the foundation for a prosperous business with room for the employees to grow. This company adheres to a high moral standard and excellent customer service in a way that will honor God and bring joy and satisfaction to the customers, aiming to build the faith of the customers that we come into contact with.
Company Description
Join a leading independent automotive repair shop in Houston where quality, customer satisfaction, and innovation drive our success. We’re passionate about cars and dedicated to providing exceptional service. If you have a knack for communication, a love for the automotive world, and a desire to make a difference, we want you on our team! We have laid the foundation for a prosperous business with room for the employees to grow. This company adheres to a high moral standard and excellent customer service in a way that will honor God and bring joy and satisfaction to the customers, aiming to build the faith of the customers that we come into contact with.
Salary : $600