What are the responsibilities and job description for the On-Call Operations and Facilities Team Member position at Redeemer West Side?

Job Description

Title : On-Call Operations & Facilities Team Member

Band : 4

FLSA Status : Hourly Non-Exempt

Work Hours : Part-Time B, On-Call Flexible Schedule

Department : Operations & Facilities

Rate : $21 / hour

Reports to : Director of Operations & Facilities

Your purpose starts here! By joining Redeemer West Side, youll help build a great city; bringing personal conversion, community formation, social justice, and cultural renewal to New York City and, through it, the world. We are FOR NYC; creating space for our community, where peoples questions are valued, and where our neighbors are known, loved, and cared for.

Position Summary

W83 is home to Redeemer West Side Presbyterian Church and serves as a neighborhood hub for thoughtful conversations, cultural engagement, and community connections on the Upper West Side of NYC.

On-Call Operations & Facilities Team Members provide on-site support for the daily operations and maintenance of the W83 Ministry Center, including general facility needs and event support, on an on-call basis. They help ensure a safe and welcoming environment while delivering WOW-level service.

As a member of the Operations team, you will play a vital role in supporting our staff, congregants, and guests in fulfilling our vision to love our neighbors and heal our city.

Essential Functions

Execute pre-event setup and post-event breakdown promptly, following the Operations Manager's instructions.
Prepare event rooms by setting up and testing audio / visual equipment, arranging furniture, adjusting room temperature (if necessary), and setting up coffee stations.
Handle furniture and equipment with care to ensure longevity and functionality.
Provide on-site support for all Operations & Facilities needs, including events, within the departments scope.
Collaborate with event staff to ensure smooth execution, including adjusting setups, replenishing coffee, stocking restrooms, managing waste, and addressing last-minute facility needs.
Assist the Director with building repairs and maintenance tasks as needed. Basic handyman skills are a plus.
Follow building and event policies, and ensure guests comply.
Understand and comply with approved emergency plans for all events, including medical emergencies and evacuations.
Enforce policies, OSHA regulations, and health and safety guidelines.
Attend all staff training and meetings.
Assist with off-site events, including transporting items, as assigned by your manager or the Director.
Execute tasks diligently and precisely.
Maintain clear communication and a positive attitude toward supervisors, team members, staff, and clients.

Core Competencies

Ethics and Integrity Communicates openly and honestly with others; addresses concerns respectfully.

Teachable / Desire to Learn Recognizes opportunities for self-development and actively seeks feedback to improve work quality.

Adaptability Values different perspectives and approaches. Maintains a positive attitude in the face of ambiguity and change.

Accountability Fulfills commitments and takes ownership of personal performance. Holds oneself accountable for making wise decisions. Asks questions and provides feedback to clarify expectations. Seeks guidance on tasks and responsibilities when needed.

Drive and Motivation Proactively takes on tasks within their capabilities. Gather information and ask questions before tackling new challenges. Seeks support when facing difficulties with new tasks.

Qualifications Profile

Must embrace Redeemer West Sides vision and have a Gospel-oriented heart for New York City.

Availability to work flexible hours, including mornings, evenings, weekends, holidays, and summer if available.

Punctuality, accuracy, and the ability to meet deadlines.

Strong oral and written communication skills with keen attention to detail.

Ability to multitask and think critically.

Capacity to stand for extended periods.

A hospitable and cooperative spirit.

Clear communication skills when interacting with staff, congregants, and guests.

Strong ability to manage details and handle multiple tasks simultaneously.

Must obtain FDNY F-03 certification within 60 days of start.

Essential Physical Demands

Lifting and Carrying : Must be able to frequently lift and carry items weighing up to 50 pounds and, when necessary, occasionally lift and carry items up to 75 pounds.

Mobility : Must be capable of walking and ascending up to seven flights of stairs.

Endurance : Must have the physical stamina to stand or walk for extended periods (60 minutes or more) during work activities.

Manual Dexterity : Regular use of the hands and arms is required for handling, installing, positioning, and moving materials.

Flexibility : The role involves regular activities such as walking, bending, stooping, or kneeling.

These physical requirements are essential for the successful performance of the job. Reasonable accommodations may be provided to qualified individuals with disabilities in accordance with applicable laws.

Whether you are seeking to pursue your purpose, spend more time with your family, invest time in your education, or enjoy your hobbies, a part-time job with Redeemer allows you time to explore all of that, and more, while earning a competitive wage and being part of an organization that is building a great city!

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill set; experience and training; licensure, certifications, and ordination; and other organizational needs.

Salary : $21

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